AcademicLiveCare (ALC) is a telehealth platform that will allow you to attend behavioral and physical health appointments on a smartphone, computer, or another mobile device, free of charge.

• To take advantage of ALC, visit academiclivecare.com and follow the below instructions:
  • Click ‘Get Connected’ on the home page and then ‘visit AcademicLiveCare’.
  • After signing up, enter Service Key ALC & use Coupon Code ALCVBILT when prompted for payment. You will not be charged once you enter the Coupon Code.
  • If you need assistance signing up, please utilize the AcademicLiveCare User Guide
  • Please note there is a $40 cancellation fee for cancellations within 24 hours of a scheduled appointment or for no-shows.

My Student Support Program (My SSP) is a free, 24/7 confidential support program available to all International Students. My SSP provides free access to confidential counseling services, as well as a variety of wellbeing resources, including articles, assessments, and virtual fitness sessions. Real-time support is available by phone and live chat (no appointment needed!), and students may also schedule video appointments. My SSP counselors are available who speak Spanish, Mandarin, Cantonese, French, and English. For other language preferences, students may request an appointment with a counselor who speaks their preferred language depending on availability.

International students can connect with MySSP by downloading the “My SSP” app from their device’s app store, calling 1-866-743-7732 (US calls) or 001-416-380-6579 (international calls), or by visiting us.myissp.com. International calling charges will apply unless you either call via Wi-Fi, or opt to “call collect” by finding the collect call service for the country in which you are located, and request to make a collect call to 001-416-380-6579. My SSP will accept the collect call charges.

Vanderbilt has arranged for students to have free access to Headspace – an award-winning, research-backed digital tool for mindful living with over 1,200+ hours of themed meditations, sleep content, mindful movement exercises, and focus music. With over 75+ research collaborations and 26 published studies as the mindfulness digital intervention of choice, Headspace has been shown to reduce stress, improve focus, increase resilience and happiness. Enroll in Vanderbilt’s program here.

When you meditate with Headspace, every minute counts toward a healthier, happier you. Now, you can keep track of how you’re feeling with My Progress. Find it in the Profile tab in the app, and see how meditation and mindfulness make a difference over time.

• Science-backed surveys: Measure your stresslevels with quick, monthly check-ins.
• Short & sweet journaling: Jot down notes and reflections, and come back to them when you need to.
• Progress at a glance: Get an overview of how your stresslevels change as you continue your practice.

The Office of Student Care Coordination (OSCC) is committed to helping students connect with the right support, in the right place, at the right time.  Depending on your needs, the right support may include connecting with a therapist to help you meet your personal and/or academic goals.

We recognize that some students may wish or need to have therapy more frequently or for a longer duration of time than the UCC can provide. In these instances, connecting with a therapy provider off-campus in the Nashville community or in another location may be the best place for you to receive support more frequently or for a longer period of time, or if you are not in Tennessee.

To learn more about how to find off-campus support, click here.