Emergency help is available if you or someone you know is in immediate crisis:
If there is an emergency on campus, call the Vanderbilt University Police Department (VUPD) at (615) 421-1911. (The non-emergency VUPD number is (615) 322-2745.)
If there is an emergency off campus, call 911.
If your or someone you know needs immediate medical assistance, they should visit the nearest emergency room. The closest emergency room to campus is the Vanderbilt University Medical Center Emergency Room located at 1211 Medical Center Drive, Nashville, TN 37232.
If you or someone you know needs to speak with a University Counseling Center professional immediately:
If you or someone you know needs to speak with a professional counselor immediately, the University Counseling Center offers Crisis Care Counseling during the summer and academic year. Students may come directly to the UCC and be seen by the clinician on call, or may call the UCC at (615) 322-2571 to speak with a clinician. If you are calling after hours, you will be transferred to an answering service with mental health providers on call.
- During the academic year (Fall and Spring semesters) Crisis Care hours are from 10:00am to 4:00pm Monday through Friday
- During the summer months Crisis Care hours are from 10:00am to 3:00pm Monday through Friday
Students should go to the Vanderbilt Psychiatric Hospital (M-F, 8AM-11PM and Sat-Sun 8AM-8PM) or to the VUMC ER for acute assessment and support if UCC Crisis Care Counseling hours are closed and it is an emergency.
If you or someone you know would like to speak by phone or text with a trained crisis professional, there are nation-wide services available:
Text HOME to the Crisis Text Line at 741741 to communicate with a trained crisis counselor, from anywhere in the United States, anytime, about any type of crisis
- Students of color can also text STEVE to the Crisis Text Line at 741741 to speak with a crisis counselor dedicated to supporting the mental health and emotional wellbeing of students of color.
- Call the National Suicide Prevention Lifeline at 1-800-273-8255.
What is the Student Care Network?
The Student Care Network is a holistic network of services and resources pertaining to health and wellness available to all Vanderbilt University students.
What are the primary Student Care Network offices?
Primary offices include the Office of Student Care Coordination, the University Counseling Center, the Student Health Center, and the Center for Student Wellbeing. Students also have access to a wide range of additional on-campus and community resources through the Student Care Network.
How do I access my Student Care Network resources?
- Explore your Resources online. They are organized within nine wellness categories, as illustrated below.
- Complete the Student Care Coordination Intake Form with the Office of Student Care Coordination. Once you complete this form, you will be directed to a link to schedule a 30-minute face-to-face or telephone appointment with a Student Care Coordinator. This appointment will be located in Rand Hall, Suite 305.
- You may also call the Office of Student Care Coordination at 615-343-WELL (9355) or drop in to see a Student Care Coordinator, Monday-Friday 8 a.m. to 5 p.m., Rand Hall, Suite 305.
- The Student Care Coordinator will refer you to the best resources to meet your needs. These may include on-campus resources, off-campus community providers, or telemedicine services. (Telemedicine is remote treatment by a community provider through telecommuting, including video and/or phone consultations.)
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