Emergency help is available if you or someone you know is in immediate crisis:
If there is an emergency on campus, call the Vanderbilt University Police Department (VUPD) at (615) 421-1911. (The non-emergency VUPD number is (615) 322-2745.)
If there is an emergency off campus, call 911.
If your or someone you know needs immediate medical assistance, they should visit the nearest emergency room. The closest emergency room to campus is the Vanderbilt University Medical Center Emergency Room located at 1211 Medical Center Drive, Nashville, TN 37232.
If you or someone you know needs to speak with a University Counseling Center professional immediately:
If you or someone you know needs to speak with a professional counselor immediately, the University Counseling Center offers Urgent Care Counseling during the summer and academic year. Students may call the UCC at (615) 322-2571 to speak with a clinician. If you are calling after hours, you will be transferred to an answering service with mental health providers on call.
During the fall 2020 semester, we encourage students to call the Counseling Center and our urgent care team will send a zoom link as soon as possible for students in the state of Tennessee. Students outside of the state of Tennessee will receive a phone call.
- During the academic year (Fall and Spring semesters) Urgent Care hours are from 10:00am to 4:00pm Monday through Friday
- During the summer months Urgent Care hours are from 10:00am to 3:00pm Monday through Friday
Students should go to the Vanderbilt Psychiatric Hospital (M-F, 8am - 11pm and Sat-Sun, 8am - 8pm) or to the VUMC ER for acute assessment and support if UCC Urgent Care Counseling hours are closed and it is an emergency.
If you or someone you know would like to speak by phone or text with a trained urgent care professional, there are nation-wide services available:
Text HOME to the Crisis Text Line at 741741 to communicate with a trained crisis counselor, from anywhere in the United States, anytime, about any type of crisis
- Students of color can also text STEVE to the Crisis Text Line at 741741 to speak with an urgent care counselor dedicated to supporting the mental health and emotional wellbeing of students of color.
- Call the National Suicide Prevention Lifeline at 1-800-273-8255.
The Student Care Network joins Vanderbilt University in strongly condemning racism and expressions of hate, bias, and discrimination in all forms. We recognize that recent violent attacks on Asians and Asian Americans, including the horrific shootings in Atlanta, GA, have deeply affected members of our Vanderbilt community. Read more about the Student Care Network’s condemnation of racism and violence, and statement of solidarity.
How do I access my Student Care Network resources?
- Explore your Resources online. They are organized within several wellness categories.
- Complete the Student Care Coordination Intake Form with the Office of Student Care Coordination. Once you complete this form, you will be directed to a link to schedule a 30-minute Zoom or telephone appointment with a Student Care Coordinator. The OSCC is holding all appointments virtually at this time.
- You may also call the Office of Student Care Coordination at 615-343-WELL (9355) or email at firstname.lastname@example.org.
- The Student Care Coordinator will refer you to the best resources to meet your needs. These may include on-campus resources, off-campus community providers, or telemedicine services. (Telemedicine is remote treatment by a community provider through telecommuting, including video and/or phone consultations.)
- Aetna, the insurance carrier for Vanderbilt’s Student Health Insurance Plan, also offers a Well-being portal with resources any student may utilize.
As a Vanderbilt student, you have access to a variety of health and wellness resources that form a network of care. Resources are organized within several wellness categories, as displayed below. Click on the category name to view the individual resources available to you.