Emergency help is available if you or someone you know is in immediate crisis:
If there is an emergency on campus, call the Vanderbilt University Police Department (VUPD) at (615) 421-1911. (The non-emergency VUPD number is (615) 322-2745.)
If there is an emergency off campus, call 911.
If your or someone you know needs immediate medical assistance, they should visit the nearest emergency room. The closest emergency room to campus is the Vanderbilt University Medical Center Emergency Room located at 1211 Medical Center Drive, Nashville, TN 37232.
If you or someone you know needs to speak with a University Counseling Center professional immediately:
If you or someone you know needs to speak with a professional counselor immediately, the University Counseling Center offers Urgent Care Counseling during the summer and academic year. Students may call the UCC at (615) 322-2571 to speak with a clinician. If you are calling after hours, you will be transferred to an answering service with mental health providers on call.
During the fall 2020 semester, we encourage students to call the Counseling Center and our urgent care team will send a zoom link as soon as possible for students in the state of Tennessee. Students outside of the state of Tennessee will receive a phone call.
- During the academic year (Fall and Spring semesters) Urgent Care hours are from 10:00am to 4:00pm Monday through Friday
- During the summer months Urgent Care hours are from 10:00am to 3:00pm Monday through Friday
Students should go to the Vanderbilt Psychiatric Hospital (M-F, 8am - 11pm and Sat-Sun, 8am - 8pm) or to the VUMC ER for acute assessment and support if UCC Urgent Care Counseling hours are closed and it is an emergency.
If you or someone you know would like to speak by phone or text with a trained urgent care professional, there are nation-wide services available:
Text HOME to the Crisis Text Line at 741741 to communicate with a trained crisis counselor, from anywhere in the United States, anytime, about any type of crisis
- Students of color can also text STEVE to the Crisis Text Line at 741741 to speak with an urgent care counselor dedicated to supporting the mental health and emotional wellbeing of students of color.
- Call the National Suicide Prevention Lifeline at 1-800-273-8255.
The Student Care Network recognizes that the unprecedented riots at the U. S. Capitol on January 6, 2021 may be causing stress and anxiety for Vanderbilt students. These violent events can be threatening and traumatizing and the SCN extends our support. Please know that we care about your wellness, and are here for you. If you have an immediate urgent concern, please contact the University Counseling Center at 615-322-2571 and ask to speak with an Urgent Care provider. Students designated by the Registrar’s Office as remote-study students and who are living outside of the state of Tennessee or abroad can also connect with a counselor by phone and live chat by downloading the “MySSP” app from their device’s app store, calling 1-866-743-7732 (US calls) or 001-416-380-6579 (international calls), or by visiting us.myissp.com.
The Student Care Network stands in solidarity with our Black and African American students. If you or someone you know is in need of support or care following the brutal murder of George Floyd and the violent and racist acts against Black and African Americans, the Student Care Network offers resources for students that can help. Please reach out to the University Counseling Center (UCC) to utilize the remote UCC Drop-in Consultation Hours every Wednesday 2 – 4pm, or call the UCC at (615) 322-2571 for support during urgent care hours 10am – 3pm weekdays. We are here for you.
How do I access my Student Care Network resources?
- Explore your Resources online. They are organized within several wellness categories.
- Complete the Student Care Coordination Intake Form with the Office of Student Care Coordination. Once you complete this form, you will be directed to a link to schedule a 30-minute Zoom or telephone appointment with a Student Care Coordinator. The OSCC is holding all appointments virtually at this time.
- You may also call the Office of Student Care Coordination at 615-343-WELL (9355) or email at email@example.com.
- The Student Care Coordinator will refer you to the best resources to meet your needs. These may include on-campus resources, off-campus community providers, or telemedicine services. (Telemedicine is remote treatment by a community provider through telecommuting, including video and/or phone consultations.)
As a Vanderbilt student, you have access to a variety of health and wellness resources that form a network of care. Resources are organized within several wellness categories, as displayed below. Click on the category name to view the individual resources available to you.