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Student Care Network

Emergency help is available if you or someone you know is in immediate crisis:

If you or someone you know needs to speak with a University Counseling Center professional immediately:

  • If you or someone you know needs to speak with a professional counselor immediately, the University Counseling Center offers Urgent Care Counseling during the summer and academic year. Students may call the UCC at (615) 322-2571 to speak with a clinician. If you are calling after hours, you will be transferred to an answering service with mental health providers on call.

  • During the fall 2020 semester, we encourage students to call the Counseling Center and our urgent care team will send a zoom link as soon as possible for students in the state of Tennessee. Students outside of the state of Tennessee will receive a phone call.

    • During the academic year (Fall and Spring semesters) Urgent Care hours are from 10:00am to 4:00pm Monday through Friday
    • During the summer months Urgent Care hours are from 10:00am to 3:00pm Monday through Friday

Students should go to the Vanderbilt Psychiatric Hospital (M-F, 8am - 11pm and Sat-Sun, 8am - 8pm) or to the VUMC ER for acute assessment and support if UCC Urgent Care Counseling hours are closed and it is an emergency.

If you or someone you know would like to speak by phone or text with a trained urgent care professional, there are nation-wide services available:

  • Text HOME to the Crisis Text Line at 741741 to communicate with a trained crisis counselor, from anywhere in the United States, anytime, about any type of crisis

  • Students of color can also text STEVE to the Crisis Text Line at 741741 to speak with an urgent care counselor dedicated to supporting the mental health and emotional wellbeing of students of color.

The Student Care Network joins Vanderbilt University in strongly condemning racism and expressions of hate, bias, and discrimination in all forms. We recognize that recent violent attacks on Asians and Asian Americans, including the horrific shootings in Atlanta, GA, have deeply affected members of our Vanderbilt community. Read more about the Student Care Network’s condemnation of racism and violence, and statement of solidarity.

Student Care Network Wheel

Physical Resources Emotional Resources Spiritual Resources Social Resources Financial Resources Vocational Resources Sexual Resources Intellectual Resources Cultural & Identity Resources

How do I access my Student Care Network resources?
  • Explore your Resources online. They are organized within several wellness categories.
  • Complete the Student Care Coordination Intake Form with the Office of Student Care Coordination. Once you complete this form, you will be directed to a link to schedule a 30-minute Zoom or telephone appointment with a Student Care Coordinator. The OSCC is holding all appointments virtually at this time.
  • You may also call the Office of Student Care Coordination at 615-343-WELL (9355) or email at studentcare@vanderbilt.edu.
  • The Student Care Coordinator will refer you to the best resources to meet your needs. These may include on-campus resources, off-campus community providers, or telemedicine services. (Telemedicine is remote treatment by a community provider through telecommuting, including video and/or phone consultations.)
  • Aetna, the insurance carrier for Vanderbilt’s Student Health Insurance Plan, also offers a Well-being portal with resources any student may utilize.
Resources Available

As a Vanderbilt student, you have access to a variety of health and wellness resources that form a network of care. Resources are organized within several wellness categories, as displayed below. Click on the category name to view the individual resources available to you.

COVID-19 Updated list of available student services and resources for both our remote student population and for those students who remain on campus.
Cultural & Identity Your individual identity – the traits that make you uniquely you – are a central part of wellness.
Emotional Emotional wellness is how you engage with and understand your own thoughts and feelings.
Financial Financial wellness involves successfully managing and budgeting your financial expenses. Keeping track of financial costs – food, transportation, social activities, among others – is stressful for many college students.
Intellectual Intellectual wellness is a key part of your journey as a Vanderbilt student. Part of intellectual wellness is being faced with intellectual challenges that help you grow and develop.
Physical Physical wellness means taking care of your body by proactively taking steps to stay healthy, and responding to your body’s warning signs when it needs support. We want to help you make healthy, safe, and sustainable choices to promote your physical wellbeing.
Sexual Sexual wellness involves making informed decisions representing your values about sexual relationships, while respecting and honoring the choices of others.
Social Social wellness is the ability to make healthy social connections and relationships with others.
Spiritual Spiritual wellness is your pursuit of meaning and purpose, often inclusive of faith, beliefs, morals, and ethics.
Vocational Vocational wellness is your personal fulfillment from a chosen career, including maintaining a work-life balance.
Satellite Services Intended to provide quick and convenient access to resources in order to consult on a current concern, explore support options, and establish connections with staff members.

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