The Student Care Network recognizes that the unprecedented riots at the U. S. Capitol on January 6, 2021 may be causing stress and anxiety for Vanderbilt students. These violent events can be threatening and traumatizing and the SCN extends our support. Please know that we care about your wellness, and are here for you. If you have an immediate urgent concern, please contact the University Counseling Center at 615-322-2571 and ask to speak with an Urgent Care provider. Students designated by the Registrar’s Office as remote-study students and who are living outside of the state of Tennessee or abroad can also connect with a counselor by phone and live chat by downloading the “MySSP” app from their device’s app store, calling 1-866-743-7732 (US calls) or 001-416-380-6579 (international calls), or by visiting us.myissp.com.
The Office of Student Care Coordination stands in solidarity with our Black and African American students. If you or someone you know is in need of support or care following the brutal murder of George Floyd and the violent and racist acts against Black and African Americans, the Student Care Network offers resources for students that can help. We invite students to utilize the remote UCC Drop-in Consultation Hours, with hours specifically held for our Black students on Mondays between 2-4PM and Wednesdays between 10am-12pm, explore available cultural and identity resources, and/or connect with the Black Cultural Center. Students can also call the UCC at (615) 322-2571 for support during urgent care hours 10am through 4pm weekdays. We are here for you.
The Office of Student Care Coordination at Vanderbilt is the central and first point of contact for any undergraduate, graduate, or professional student who may have an academic, personal, emotional, medical, and/or other concern. Student Care Coordinators individually assess each student’s needs and explore resources within Vanderbilt’s Student Care Network and/or the Nashville community to facilitate connections to the most appropriate supports. Because a successful plan may include multiple resources, Student Care Coordinators can provide continuity of care and accountability through supportive follow-up meetings with students to evaluate successes, barriers, and/or gaps in support.
It’s important to note that care coordination is not counseling or therapy. Rather, Student Care Coordinators have the opportunity to develop close helping relationships with students while coaching them toward appropriate resources, self-care, and self-advocacy.
**If you have visited the OSCC before, you do not need to complete an intake form again. Please reach out to the Student Care Coordinator you worked with previously by phone or email or contact the OSCC at the phone number or email address below to schedule a follow up appointment. **
At times, the OSCC may experience a high volume of student requests . We appreciate your patience as there may be a wait time for an appointment. We encourage students to consider using the following options for additional support while they are waiting for their appointment:
- Sign up for a FREE Headspace membership to help with reducing stress, improving focus and increasing resiliency. Sign up for your membership.
- Take advantage of other self-directed resources that the Student Care Network offers to students, including Welltrack and SilverCloud.
- Consider using the UCC’s Drop In Consultation for easy access to an informal and confidential consultation with a counselor to discuss a specific concern or to get the perspective of a counselor.
- Consider whether a workshop offered by the UCC and/or CSW may be helpful with your current stressors. UCC Workshops, CSW Workshops, CSW Weekly Wellbeing Practices and Drop-in Academic Coaching can provide students with valuable support before meeting one-on-one with their Care Coordinator.\
If you selected to have a Zoom appointment on your intake form, the Zoom link will be automatically sent to your Student Portal home page at least 60 minutes prior to your scheduled appointment time. Access the Student Portal >>
In an effort to protect students and staff, the OSCC will continue supporting students by conducting all appointments by Zoom and/or phone only. If you are feeling anxiety or stress related to the coronavirus, know that there are resources and services to help you manage your concerns. Visit https://www.vanderbilt.edu/coronavirus/ for updated information about the University’s response to the coronavirus.