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The Office of Student Care Coordination (OSCC) joins Vanderbilt University in strongly condemning racism and expressions of hate, bias, and discrimination in all forms. We recognize that recent violent attacks on Asians and Asian Americans, including the horrific shootings in Atlanta, GA., have deeply affected members of our Vanderbilt community. Read more about the Student Care Network’s condemnation of racism and violence, and statement of solidarity.

Office of Student Care Coordination

Scheduling for expanded virtual appointments can be found here for students new to student care (note, in-person appointments will resume February 1).

Previously connected students can contact their care coordinator directly or call 615-343-9355 during office hours to schedule.


Center for Student Wellbeing

Beginning 1/18:

Wellbeing drop-in coaching:

  • Monday 2-4
  • Thursday 2-4

Academic drop in coaching:

  • Tuesday 12-2
  • Wednesday 1-3
  • Friday 10am-12pm


University Counseling Center

Students new to the UCC or who have not been seen in 12 months should first schedule an appointment with a care coordinator in the Office of Student Care Coordination (see above).

Returning students can schedule an appointment here or by calling 615-322-2571 during office hours.

Students can also utilize Drop-In Consultations beginning January 12.

Week of 1/10/22: (Remote Services Only)

  • Clinical Services:
    • Monday – Friday: 8am – 4:30 p.m
  • Urgent Care:
    • Monday – Friday: 10 AM – 4 PM

Week of 1/17/22 (Remote and Limited In-Person Services)

1/17/22—Closed for MLK Holiday


  • Clinical Services:
    • Monday – Friday 8am – 4:30 p.m
  • Urgent Care:
    • Monday – Friday: 10 AM – 4 PM

Week of 1/24/22 (Remote and In-Person Services)

  • Clinical Services:
    • Monday – Friday 8am – 4:30 p.m
  • Urgent Care:
    • Monday – Friday: 10 AM – 4 PM

Student Care Coordination

The Office of Student Care Coordination, part of the Student Care Network at Vanderbilt, is the central and first point of contact for undergraduate, graduate, or professional students who may have an academic, personal, emotional, medical, and/or other concern. Students who pay the Student Health Fee are eligible for Student Care Network Services.

Student Care Coordinators individually assess each student’s needs and explore resources within Vanderbilt’s Student Care Network and/or the Nashville community to facilitate connections to the most appropriate supports. Because a successful plan may include multiple resources, Student Care Coordinators can provide continuity of care and accountability through supportive follow-up meetings with students to evaluate successes, barriers, and/or gaps in support.

It’s important to note that care coordination is not counseling or therapy. Rather, Student Care Coordinators have the opportunity to develop close helping relationships with students while coaching them toward appropriate resources, self-care, and self-advocacy.

**If you have visited the OSCC before, you do not need to complete an intake form again. Please reach out to the Student Care Coordinator you worked with previously by phone or email or contact the OSCC at the phone number or email address below to schedule a follow-up appointment. **

To support the health of our community and reduce the risk of transmission of COVID-19, the Office of Student Care Coordination will continue to provide services to students via phone and/or Zoom appointments only until February 1, 2022 (subject to change). Please schedule a virtual appointment through the SCN Student Portal to meet with the OSCC. Spring 2022 in-person Drop-In Care Coordination hours will be delayed until at least February 1 (subject to change) to align with the “quiet” Commodore Care period.

During your first appointment with the Office of Student Care Coordination, you and your Care Coordinator may:

  • Discuss your current needs and any challenges you may be having.

  • Develop and implement a success plan for the future.

  • Explore referrals to campus and community resources, and assist with scheduling appointments.

  • Discuss your current concerns that may be causing you distress or adversity.

  • Schedule any follow-up appointments if needed.

In an effort to meet students varying needs, the OSCC will be offering the following appointments types:

  • In-person Appointments, located in Rand Hall, Suite 305
  • Virtual Appointments, via zoom or phone

If you would like to meet with your Care Coordinator in person and on campus, please choose the In-Person option on the intake form AND select an In-Person Intake Appointment slot on the Student Portal.

If you would like to meet with your Care Coordinator by phone or zoom, please share your preference for zoom or phone on the intake form AND choose a Virtual Intake Appointment slot on the Student Portal. For all zoom appointments, the zoom link will be automatically sent to your Student Portal homepage at least 60 minutes prior to your scheduled appointment time. 

Access the Student Portal >>


Additional Support Resources

At times, the OSCC may experience a high volume of student requests. We appreciate your patience as there may be a wait time for an appointment. We encourage students to consider using the following options for additional support while they are waiting for their appointment:

Student Care Network

Students also have access to a wide range of additional on-campus and community resources through the Student Care Network. The Student Care Network is a holistic network of services and resources pertaining to health and wellness available to all Vanderbilt University students. The Office of Student Care Coordination is one of the primary offices that make up the Student Care Network, along with the University Counseling Center, the Student Health Center, and the Center for Student Wellbeing.

The Office of Student Care Coordination
Rand Hall, Suite 305
(615) 343-WELL (9355)

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