Finding Off-Campus Support
The Office of Student Care Coordination (OSCC) is committed to helping students connect with the right support, in the right place, at the right time. Depending on your needs, the right support may include connecting with a therapist to help you meet your personal and/or academic goals.
The Vanderbilt University Counseling Center (UCC) is available for eligible students and utilizes a time effective model of care to assist students in addressing issues common in a university setting. This time effective therapy is focused on helping students resolve or manage specific challenges, or make a desired change. We recognize that some students may wish or need to have therapy more frequently or for a longer duration of time than the UCC can provide. In these instances, connecting with a therapy provider off-campus in the Nashville community or in another location may be the best place for you to receive support more frequently or for a longer period of time, or if you are not in Tennessee.
Finding an off-campus provider is not always an easy task! The OSCC has worked hard to network with community providers and increase options for off-campus care. We encourage students to explore the resources below and click the image below to review our “Guide to Finding Off-Campus Support” to further assist you in finding the right provider for your needs.
Student Care Coordinators are also available to help you navigate off-campus options or to help you determine if off-campus support is right for you. Students can complete an Intake Form and schedule a time to meet with a Care Coordinator for additional support.
AcademicLiveCare (ALC) is a telehealth platform that will allow you to attend behavioral and physical health appointments on a smartphone, computer, or another mobile device, free of charge.
With ALC, you can schedule virtual visits with medical professionals for common conditions such as sinus infections, fevers, and allergies. ALC also offers ongoing appointments with licensed psychologists, counselors, psychiatrists, or other providers to help with life’s challenges. Additional ALC services include nutrition counseling and lactation consultations.
ALC is intended to supplement the existing services offered through the University’s Student Care Network, including the University Counseling Center, Student Health Center, Office of Student Care Coordination, and the Center for Student Wellbeing. ALC is not a replacement for these services, and you should continue to utilize the Student Health Center as your source of primary care for physical health. ALC should not be used in the case of an emergency or for urgent care needs. The University Counseling Center offers Urgent Care Counseling as well as an after-hours hotline for assistance in an immediate crisis.
To enroll in ALC, click here.
The Shrink Space
Vanderbilt has partnered with The Shrink Space – a therapy database that can help students find providers off-campus. Students can create a free account with their Vanderbilt email address and search providers in Nashville or another state. Students can use filters to search by insurance provider, gender identity, sexual orientation, race/ethnicity, religion, language, and several other factors to find their best match. Students can even reach out to providers directly through the HIPAA-compliant Shrink Space website.
My Student Support Program (My SSP)
My Student Support Program (My SSP) is a free, 24/7 confidential support program available to all International Students. My SSP provides free access to confidential counseling services, as well as a variety of wellbeing resources, including articles, assessments, and virtual fitness sessions. Real-time support is available by phone and live chat (no appointment needed!), and students may also schedule video appointments. My SSP counselors are available who speak Spanish, Mandarin, Cantonese, French, and English. For other language preferences, students may request an appointment with a counselor who speaks their preferred language depending on availability. International students can connect with MySSP by downloading the “My SSP” app from their device’s app store, calling 1-866-743-7732 (US calls) or 001-416-380-6579 (international calls), or by visiting us.myissp.com. International calling charges will apply unless you either call via Wi-Fi, or opt to “call collect” by finding the collect call service for the country in which you are located, and request to make a collect call to 001-416-380-6579. My SSP will accept the collect call charges.
The following platforms are also available to help students locate off-campus therapists who may meet their unique needs. It is important to keep in mind that these resources are not affiliated with or updated by Vanderbilt University.
For substance abuse-specific treatment and information: