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Finding Off-Campus Support

Student Care Coordination (SCC) is committed to helping students connect with the right support, in the right place, at the right time.  Depending on your needs, the right support may include connecting with a therapist to help you meet your personal and/or academic goals.

  • The Vanderbilt University Counseling Center (UCC) is available for eligible students and utilizes a time-effective model of care to assist students in addressing issues common in a university setting. This time-effective therapy is focused on helping students resolve or manage specific challenges, or make a desired change.  We recognize that some students may wish or need to have therapy more frequently or for a longer duration of time than the UCC can provide. In these instances, connecting with a therapy provider off-campus in the Nashville community or in another location may be the best place for you to receive support more frequently or for a longer period of time, or if you are not in Tennessee.
  • Finding an off-campus provider is not always an easy task! The SCC has worked hard to network with community providers and increase options for off-campus care. We encourage students to explore the resources below and click the image below to review our “Guide to Finding Off-Campus Support” to further assist you in finding the right provider for your needs.
  • Student Care Coordinators are also available to help you navigate off-campus options or to help you determine if off-campus support is right for you. Students can complete an Intake Form and schedule a time to meet with a Care Coordinator or utilize drop-in hours for additional support.



AcademicLiveCare (ALC) is a telehealth platform that will allow you to attend behavioral and physical health appointments on a smartphone, computer, or another mobile device, free of charge.
With ALC, you can schedule virtual visits with medical professionals for common conditions such as sinus infections, fevers, and allergies. ALC also offers ongoing appointments with licensed psychologists, counselors, psychiatrists, or other providers to help with life’s challenges. Additional ALC services include nutrition counseling and lactation consultations.

ALC is intended to supplement the existing services offered through the University’s Student Care Network, including the University Counseling Center, Student Health Center, Student Care Coordination, and the Center for Student Wellbeing. ALC is not a replacement for these services, and you should continue to utilize the Student Health Center as your source of primary care for physical health. ALC should not be used in the case of an emergency or for urgent care needs. The University Counseling Center offers Urgent Care Counseling as well as an after-hours hotline for assistance in an immediate crisis.

To enroll in ALC, click here.

The Shrink Space is now Welltrack Connect! Vanderbilt’s Student Care Network partners with Welltrack Connect – a therapy database that can help students find therapy providers off-campus.  Students can create a free account and search providers in Nashville or another state. Students can use filters to search by insurance provider, gender identity, sexual orientation, race/ethnicity, religion, language, and several other factors to find their best match. Students can even reach out to providers directly through the HIPAA-compliant Welltrack Connect website.

To sign up, visit Welltrack Connect, select “Student” and use your Vanderbilt email address to create a username and password. Agree to the Terms of Use and “Sign Up”. You’ll receive a confirmation email, which you’ll need to follow to finish the process and then you can search the tailored directory of providers who specialize in student mental health.

My Student Support Program (My SSP)

Picture of My SSP mobile app.

My Student Support Program (My SSP) is a free, 24/7 confidential support program available to all International Students. My SSP provides free access to confidential counseling services, as well as a variety of wellbeing resources, including articles, assessments, and virtual fitness sessions. Real-time support is available by phone and live chat (no appointment needed!), and students may also schedule video appointments. My SSP counselors are available who speak Spanish, Mandarin, Cantonese, French, and English. For other language preferences, students may request an appointment with a counselor who speaks their preferred language depending on availability. International students can connect with MySSP by downloading the “My SSP” app from their device’s app store, calling 1-866-743-7732 (US calls) or 001-416-380-6579 (international calls), or by visiting International calling charges will apply unless you either call via Wi-Fi, or opt to “call collect” by finding the collect call service for the country in which you are located, and request to make a collect call to 001-416-380-6579. My SSP will accept the collect call charges.



Additional Resources

The following platforms are also available to help students locate off-campus therapists who may meet their unique needs. It is important to keep in mind that these resources are not affiliated with or updated by Vanderbilt University.

Psychology Today

Sukhi – Culturally Sensitive Therapist Directory

Inclusive Therapists

Therapy for Black Girls

Therapy for Black Men

The Association of Black Psychologists

Institute for Muslim Mental Health – Provider Directory

Latinx Therapists and Speakers

National Queer and Trans Therapists of Color Network

Asian, Pacific Islander, and South Asian American (APISAA) Therapist Directory

For substance abuse-specific treatment and information: 

Vanderbilt Recovery Support (VRS) Collegiate Recovery Program

Substance Abuse and Mental Health Services Administration (SAMHSA)