Emergency help is available if you or someone you know is in immediate crisis:
If there is an emergency on campus, call the Vanderbilt University Police Department (VUPD) at (615) 421-1911. (The non-emergency VUPD number is (615) 322-2745.)
If there is an emergency off campus, call 911.
If your or someone you know needs immediate medical assistance, they should visit the nearest emergency room. The closest emergency room to campus is the Vanderbilt University Medical Center Emergency Room located at 1211 Medical Center Drive, Nashville, TN 37232.
If you or someone you know needs to speak with a University Counseling Center professional immediately:
If you or someone you know needs to speak with a professional counselor immediately, the University Counseling Center offers Crisis Care Counseling during the summer and academic year. Students may come directly to the UCC and be seen by the clinician on call, or may call the UCC at (615) 322-2571 to speak with a clinician. If you are calling after hours, you will be transferred to an answering service with mental health providers on call.
Academic year Crisis Care hours at the UCC begin on August 20, 2018 and are from 10:00AM to 4:00PM Monday through Friday.
Students should go to the Vanderbilt Psychiatric Hospital (M-F, 8AM-11PM and Sat-Sun 8AM-8PM) or to the VUMC ER for acute assessment and support if UCC Crisis Care Counseling hours are closed and it is an emergency.
If you or someone you know would like to speak by phone or text with a trained crisis professional, there are nation-wide services available:
Text HOME to the Crisis Text Line at 741741 to communicate with a trained crisis counselor, from anywhere in the United States, anytime, about any type of crisis
- Students of color can also text STEVE to the Crisis Text Line at 741741 to speak with a crisis counselor dedicated to supporting the mental health and emotional wellbeing of students of color.
- Call the National Suicide Prevention Lifeline at 1-800-273-8255.
At the University Counseling Center (UCC), we recognize that hate-based incidents like the gun attacks at two mosques in New Zealand can significantly impact the emotional well-being of our community members, particularly people who identify as members of the targeted groups. We understand the ways in which power, privilege, and oppression can inflict hurt onto members of the Vanderbilt community. It is our mission to support members of our community by creating a safe, supportive, affirming and inclusive environment that embraces diversity and honors the intersecting identities of everyone on our campus. The UCC provides a confidential space where students may seek support and process their feelings and reactions. If you would like to connect with a UCC counselor, we invite you to stop by in one of our LET’S TALK locations, or drop in during crisis care hour 10am through 4pm weekdays. We are here for you. Your emotions are valid and they matter. You are not alone.
The University Counseling Center is a central part of Vanderbilt’s Student Care Network – the holistic network of resources and support services available to all students in support of their health and wellness.
The University Counseling Center offers services to all Vanderbilt students including crisis and trauma-informed care, short-term individual counseling, group psychotherapy (process and skill-building), psychiatric services, LD/ADHD assessment, alcohol and drug evaluations/counseling, biofeedback, and community outreach. Visit the Student Services page to learn more about the services offered at the UCC.
The UCC also functions as a training facility. Each academic year, graduate practicum students, pre-doctoral interns, and post-doctoral fellows train at the UCC. They receive supervision from our staff of licensed psychologists, social workers, and professional counselors.
New appointments for UCC services, including for therapy and medication management, are managed through the Office of Student Care Coordination (OSCC), located in Sarratt 100. After completion of an intake form, the Care Coordinators at the OSCC will assess a student’s needs in an in-person or telephone meeting and connect them to the most appropriate resources (including the University Counseling Center) to meet those needs.
- If you are a new client or have not seen a UCC provider in the past six months, use the button below to schedule an appointment with the Office of Student Care Coordination, located in Sarratt 100.
- If you are a returning UCC client who has been seen by a UCC provider within the past six months, call the UCC at 615-322-2571 during clinic hours to schedule an appointment, or schedule your appointment on the Student Portal.
Academic Year (beginning August 20, 2018)
- Clinic: M /TU/ TH / F, 8AM – 5PM
- Clinic: Wed, 8AM – 7PM (*note the extended clinic hours on Wednesdays!*)
- Crisis Care: M-F, 10AM – 4PM
After-hours, Weekends & Holidays
- Call the crisis hotline: (615) 322-2571. Your call will be answered by a mental health provider on-call.