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Emergency help is available if you or someone you know is in immediate crisis:

If you or someone you know needs to speak with a University Counseling Center professional immediately:

  • If you or someone you know needs to speak with a professional counselor immediately, the University Counseling Center offers Urgent Care Counseling during the summer and academic year. Students may come directly to the UCC and be seen by the clinician on call, or may call the UCC at (615) 322-2571 to speak with a clinician. If you are calling after hours, you will be transferred to an answering service with mental health providers on call.

    • During the academic year (Fall and Spring semesters) Urgent Care hours are from 10:00am to 4:00pm Monday through Friday
    • During the summer months Urgent Care hours are from 10:00am to 3:00pm Monday through Friday

Students should go to the Vanderbilt Psychiatric Hospital (M-F, 8AM-11PM and Sat-Sun 8AM-8PM) or to the VUMC ER for acute assessment and support if UCC Crisis Care Counseling hours are closed and it is an emergency.

If you or someone you know would like to speak by phone or text with a trained crisis professional, there are nation-wide services available:

  • Text HOME to the Crisis Text Line at 741741 to communicate with a trained crisis counselor, from anywhere in the United States, anytime, about any type of crisis

  • Students of color can also text STEVE to the Crisis Text Line at 741741 to speak with a crisis counselor dedicated to supporting the mental health and emotional wellbeing of students of color.

The UCC joins the rest of the Vanderbilt community in expressing our grief, sorrow and compassion to all those who have been impacted by the brutal killings of Black and Brown people that have been occurring across our nation. These tragedies and resultant protests reflect a longstanding and entrenched history of structural and systemic injustice related to a culture of white supremacy that we strongly condemn and are dedicated to addressing with purpose and commitment. While these tragedies can be traumatizing and triggering for all of us in a caring community, we recognize that they may be especially injurious to members of our community who identify as a part of the Black or African Diaspora. 

In the aftermath of experiencing or witnessing trauma, it is normal to experience a range of intense feelings and emotions, such as shock, numbing, fear, sadness, anger, helplessness and/or guilt.  As the primary mental health service for our campus community, the UCC is committed to affirming and providing care for all of our students who have been directly or vicariously impacted by trauma. We encourage you to contact our office if you (or someone you know) would like support with coping and healing in the strong headwinds of this challenging time. If you would like to connect with a UCC counselor, we invite you to utilize our remote UCC Drop-in Consultation Hours every Wednesday from 2pm – 4pm, or call us for support during urgent care hours 10am – 4pm weekdays. We are here for you. Your emotions are valid and they matter. You are not alone.

The University Counseling Center strongly encourages all students to take steps to protect themselves from illness. 

If you are feeling anxiety or stress related to the coronavirus, know that there are resources and services to help you manage your concernsFor updated information about the University’s response to the coronavirus, please visit the Vanderbilt University COVID-19 websiteRecommendations for managing distress related to the coronavirus are also available:
Managing Fears and Anxiety Related to Coronavirus

The UCC is now offering telemental health services:

  • Zoom meetings are available for students who remain on campus and those who reside in the state of Tennessee.

  • Phone consultations are offered to out-of-state students to provide immediate support and help them identify services in their current area.

  • UCC Workshops are now being offered. For more information, please visit the UCC Workshops page. 

At this time, we are exploring whether more services can be offered to students in other states. State licensure laws control the practice of psychology and other mental health professions, and state law changes will need to be authorized to allow for interstate practice in response to the COVID-19 pandemic.

Drop-in Consultations

Drop-in Consultations are now being offered. This is an open space that provides easy access to informal, confidential consultations with UCC counselors. Counselors can provide solutions and referrals to other campus and off campus resources. Appointments are first-come, first-served, and students may be in the zoom waiting room for up to 15 minutes.

When: Wednesdays, 2:00pm – 4:00pm

How to Access: Anchor Link – Zoom Meeting Instructions 



New appointments for UCC services, including for therapy and medication management, are managed through the Office of Student Care Coordination (OSCC), located in Rand Hall, Suite 305. After completion of an intake form, the Care Coordinators at the OSCC will assess a student’s needs in an in-person or telephone meeting and connect them to the most appropriate resources (including the University Counseling Center) to meet those needs.

  • If you are a new client or have not seen a UCC provider in the past six months, use the button below to schedule an appointment with the Office of Student Care Coordination, located in Rand Hall, Suite 305.

  • If you are a returning UCC client who has been seen by a UCC provider within the past six months, call the UCC at 615-322-2571 during clinic hours to schedule an appointment, or schedule your appointment on the Student Portal.


  • Clinical Services: Monday – Friday, 8am – 4pm
  • Urgent Care: Monday – Friday, 10am – 3pm

Fall Semester Hours: (to begin Monday, August 17, 2020)

  • Clinical Services: Monday – Thursday 8am – 5pm, Friday 8am – 4:30pm
  • Urgent Care: Monday – Friday,  10am – 4pm
  • Additional appointment times outside these hours by request

After-hours, Weekends, and Holidays

  • Call the urgent care hotline: (615) 322-2571. Your call will be answered by a mental health provider on-call.