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Updated Services

With the recent transition to a virtual learning environment and given the unprecedented public health challenges surrounding COVID-19, below is an updated list of the available student services and resources for both our remote student population and for those students who remain on campus.

  • The Student Health Center is a COVID-19 assessment center for students. For more information, please visit their website. 
     
  • The Office of Student Care Coordination (OSCC) is supporting students by phone, email, or Zoom. Students can complete the OSCC intake form and schedule an appointment through the student portal. Students can also call 615-343-9355 to schedule an appointment or email studentcare@vanderbilt.edu. The OSCC can connect students to the resources and services that best fit their needs.
     
  • The University Counseling Center is supporting students through telemental health services.
    • If a student needs to speak with a professional counselor for an urgent concern during the office hours of 8am - 4pm, Monday - Friday, they should call 615-322-2571 and request to be connected with the urgent care counselor and/or their current counselor if they have one. Students calling after hours will be connected with an on-call clinician by pressing 2 at any time.
    • If you are a new client or have not seen a UCC provider in the past six months, please complete an intake form with the Office of Student Care Coordination.
    • If students have utilized UCC services in the past six months, they may schedule a telemental health appointment through the student portal or by calling 615-322-2571.
    • UCC Drop-in Consultations are now offered daily. For more information, please visit our Drop-in Consultation page.
    • The UCC is offering a number of virtual Workshops. For updated information, please visit our Workshops page.
       
  • The Center for Student Wellbeing
    • Academic, wellbeing, and alcohol and other drug support coaching appointments are available by phone, email, or Zoom. Alcohol and other drug screenings will continue by phone or Zoom. Students can call 615-322-0480 or email healthydores@vanderbilt.edu to schedule an appointment.
    • Vanderbilt Recovery Meetings are being held using Zoom once a week.
    • Meditation sessions are being held using Zoom once a week.
    • Writers Accountability Group is available to graduate and professional students in order to support each other through the writing process. For more information, students should email samantha.york@vanderbilt.edu
  • The Project Safe Center will continue scheduling appointments with students via phone or video. Students can call 615-875-0660 to schedule an appointment. The 24-hour crisis support hotline remains available at 615-322-SAFE (7233).
    • Project Safe continues to offer its support group, Rooted in Resilience, now as a virtual group meeting. Please contact projectsafe@vanderbilt.edu for more information and to join.
  • The Recreation and Wellness Center is currently closed until further notice. Students should check the website for up-to-date information.
  • The Graduate Life Coach, Stacey Satchell, is available to meet with graduate students via Zoom. Students can schedule an appointment online.
  • Recommendations for managing distress related to the Coronavirus are available here:
    Managing stress related to Coronavirus (COVID-19)
  • There are a variety of self-directed wellness tools (apps) to assist students with meditation, mindfulness, mood tracking, and relaxation techniques. All students have free access to WellTrack, an interactive self-help app that provides guided therapy for anxiety, stress, and depression. Students also have free access to Headspace, an award-winning, research-backed digital tool for mindful living with over 1,200+ hours of themed meditations, sleep content, mindful movement exercises, and focus music. Students on the Student Health Insurance Plan have free access to SilverCloud, an online behavioral health platform that includes therapy programs to support positive behavior change, overall mental wellness, and treat anxiety, stress, and depression.
  • Resources are available for students in quarantine and isolation due to COVID-19 to help manage stress and anxiety. Please visit the Support During Quarantine and Isolation webpage for more information.
  • Students with questions pertaining to their student health insurance benefits and coverage, including identifying providers who accept SHIP in their locations should contact Kristy Miller at 615-343-4688 or email kristina.miller@vumc.org.
  • Drop-In STEM Tutoring will be offered this semester. Students will need to download the Penji app to meet virtually with VU tutors. Additional tutoring services are offered by the College of Arts and Science.
  • Career Center coaching appointments for undergraduate and graduate students will be offered virtually via Zoom or phone. When requesting an appointment through DoreWays, students should indicate their preferred method of contact (and if applicable, include their phone number) so their coach can initiate the meeting at the requested time.
  • Peabody Career Services coaching appointments are still available with Jeff and Kathleen. Please use DoreWays to book the appointment and you will receive a follow-up email with the Zoom meeting link. Beginning in September, students can also drop in to virtual office hours (no appointment needed) with Kathleen on Thursdays from 9-10am or Jeff on Thursdays from 3-4pm. Students are also invited to weekly informal office hours with occasional alumni guests, Cheers to your Careers, on Tuesdays from 7:30-8:00pm.   

  • Vanderbilt subject librarians are available to work remotely with students to provide research support and to help them find online resources.  New resources and services are added daily; for more information, please visit the Libraries’ website and check out the new “What To Know Before You Visit” and “Frequently Asked Questions” resources.
    • Students can ask questions about research support, collections, remote services, and more through the Live Chat service during the week or leave a question in the Ask a Librarian service and we will respond in a timely fashion. Librarians are also available to provide one-on-one consultations or small group virtual consultations - contact your librarian to schedule an appointment. 
    • Library Research Guides continue to be added and expanded, providing scholarly resources for hundreds of research topics.
    • Workshops on technology and research are now available online,or use the Library’s subscription to O’Reilly learning program to learn everything from Python to project management.
    • The Libraries are working to provide online access to books and other materials needed for remote study. To request items that aren't currently available online, please submit requests to subject librarians or via the purchase request form
      • The due date for all regular circulating materials has been extended to September 4, 2020
  • For up-to-date information regarding Vanderbilt Campus Dining, please visit their website here.

  • Updated fall 2020 Building Hours:
    *During some periods, buildings will be card access only during business hours.
    • Sarratt Student Center/Rand Hall
      • Monday through Friday 7:30am - 9pm
      • Saturday & Sunday 9am - 9pm
    • The Commons Center
      • Monday through Friday 7:30am - 12am
      • Saturday & Sunday 9am - 12am
    • Alumni Hall
      • Monday through Friday 7:30am - 5pm
      • Closed Saturday & Sunday
    • The Student Life Center
      • Monday through Friday 7:30am - 5pm
      • Closed Saturday & Sunday
    • Kissam Center 
      • Monday through Friday 7:30am - 12am
      • Saturday & Sunday 9am - 12am
    • E. Bronson Ingram
      • Monday through Friday 7:30am - 8:30pm
      • Saturday & Sunday 9am - 8:30pm
    • Zeppos
      • Monday through Friday 7:30am - 8:30pm
      • Saturday & Sunday 9am - 8:30pm
    • The Office of Housing and Residential Experience (OHARE) staff are answering emails and the office phone (615-322-2591) Monday-Friday, 8am-5pm. 

 

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