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Updated Services

With the recent transition to a virtual learning environment and given the unprecedented public health challenges surrounding COVID-19, below is an updated list of the available student services and resources for both our remote student population and for those students who remain on campus.

  • The Student Health Center is a COVID-19 assessment center for students. For more information, please visit their website. 
     
  • The Office of Student Care Coordination (OSCC) is supporting students by phone, email, or Zoom. Students can complete the OSCC intake form and schedule an appointment through the student portal. Students can also call 615-343-9355 to schedule an appointment or email studentcare@vanderbilt.edu. The OSCC can connect students to the resources and services that best fit their needs.
     
  • The University Counseling Center is supporting students through telemental health services.
    • If a student needs to speak with a professional counselor for an urgent concern during the office hours of 8am - 4pm, Monday - Friday, they should call 615-322-2571 and request to be connected with the crisis care counselor and/or their current counselor if they have one. Students calling after hours will be connected with an on-call clinician by pressing 2 at any time.
    • If you are a new client or have not seen a UCC provider in the past six months, please complete an intake form with the Office of Student Care Coordination.
    • If students have utilized UCC services in the past six months, they may schedule a telemental health appointment through the student portal or by calling 615-322-2571.
    • UCC Drop-in Consultations are available every Wednesday, 2-4pm. Students may have to wait up to 15min in the zoom waiting room and providers will connect with them as soon as possible.
    • The UCC is offering a number of virtual Workshops. For updated information, please visit our Workshops page.
       
  • The Center for Student Wellbeing
    • Academic, wellbeing, and alcohol and other drug support coaching appointments are available by phone, email, or Zoom. Alcohol and other drug screenings will continue by phone or Zoom. Students can call 615-322-0480 or email healthydores@vanderbilt.edu to schedule an appointment.
    • Vanderbilt Recovery Meetings are being held using Zoom once a week.
    • Meditation sessions are being held using Zoom once a week.
    • Writers Accountability Group is available to graduate and professional students in order to support each other through the writing process. For more information, students should email samantha.york@vanderbilt.edu
  • The Project Safe Center will continue scheduling appointments with students via phone or video. Students can call 615-875-0660 to schedule an appointment. The 24-hour crisis support hotline remains available at 615-322-SAFE (7233).
    • Project Safe continues to offer its support group, Rooted in Resilience, now as a virtual group meeting. The meetings are conducted via zoom on Wednesdays from 4pm-5pm (Central). Please contact Sarah Jordan Welch at sarah.jordan.welch@vanderbilt.edu for more information.
  • The Black Cultural Center (BCC)  is currently closed for student access. However, students can communicate with staff via email as well as scheduled virtual office hours.
  • Recommendations for managing distress related to the Coronavirus are available here:
    Managing stress related to Coronavirus (COVID-19)
  • There are a variety of self-directed wellness tools (apps) to assist students with meditation, mindfulness, mood tracking, and relaxation techniques. All students have free access to WellTrack, an interactive self-help app that provides guided therapy for anxiety, stress, and depression. Students also have free access to SilverCloud, an online behavioral health platform that includes therapy programs to support positive behavior change, overall mental wellness, and treat anxiety, stress, and depression.
  • Students with questions pertaining to their student health insurance benefits and coverage, including identifying providers who accept SHIP in their locations should contact Kristy Miller at 615-343-4688 or email kristina.miller@vumc.org.
  • Drop-In STEM Tutoring is now available over Zoom. (Tutoring Hours: Sunday – Thursday, 7pm-9pm Central Time)
  • Career Center coaching appointments will be offered via phone or Skype. When requesting an appointment through DoreWays, students should add their phone number and/or Skype ID so their coach can initiate the meeting at the requested time.
  • Graduate School Career Development consultations are available with Ruth Schemmer via Zoom. Graduate students pursuing PhD, MA, MS, MFA, or MLAS degrees can schedule an appointment online.
  • Peabody Career Services coaching appointments are still available with Jeff and Kathleen. Please use DoreWays to book the appointment and you will receive a follow-up email with the Zoom meeting link. Students can also drop in to virtual office hours with Jeff or Kathleen on Tuesdays through the end of June from 2:30pm-4:30pm.
  • Vanderbilt subject librarians are available to work remotely with students to provide research support and to help them find online resources.  New resources and services are added daily; for more information, please visit the Libraries’ website.
    • Students can ask questions about research support, collections, remote services, and more through Live Chat service Monday through Friday, 8am - 6pm or leave a question in the  Ask a Librarian service and we will respond in a timely fashion. Librarians are also available to provide one-on-one consultations remotely.
    • Library Research Guides continue to be added and expanded, providing scholarly resources for hundreds of research topics.
    • Workshops on technology and research are now available online,or use the Library’s subscription to O’Reilly learning program to learn everything from Python to project management.
    • A new Library Guide lists thousands of new e-resources  that have been added as publishers open access and librarians purchase materials needed for classes. The Libraries are adding these titles to the catalog, but if you cannot find a title you need, the library will purchase an e-version. Please submit requests to subject librarians or via the purchase request form.
    • The due date for all regular circulating materials has been extended to September 4, 2020

Campus Dining will operate in Rand Hall. Due to enhanced safety precautions, Campus Dining will be open for grab-and-go services during the following hours:

  • Breakfast: 8 a.m.–9:30 a.m.
  • Lunch: 11:30 a.m.–1:30 p.m.
  • Dinner: 4:30 p.m.–6:30 p.m.
     
  • Please enter through the patio area double doors. The new doors (where the sliding doors used to be) will be used as an exit only.
     
  • Weekend Hours: Rand will be closed on the weekends during the summer starting May 30. We will, however, be offering Brunch and Dinner through the GET app with delivery to Highland. Delivery times are at 11AM & 5PM. For residential students only.
  • Note: If you are a current undergraduate student residing in the Highland Quad area, and are concerned about traveling across campus, Campus Dining has implemented a meal delivery program. Students can order using the GET app, and select the next day’s meals. Orders must be placed by midnight for delivery the following day. Drop off times will be listed in the app. Vegetarian and allergy-friendly options are available, in addition to a fresh selection of produce and grocery items.

    For up-to-the minute Campus Dining information, follow @VandyCampusDining on Instagram.

  • Sarratt Student Center/Rand Hall is accessable to students during dining hours for food pick-up only. It is accessible through the double doors that lead into Rand Hall off the Terrace. 
  • The Commons Center is closed to student access.
  • Alumni Hall is closed to student access.
  • The Student Life Center is closed to student access.
  • The Office of Housing and Residential Experience (OHARE) staff are working remotely. Staff are answering email and the office phone (615-322-2591) Monday-Friday, 8am-5pm. Maintenance staff are available for support. Regular housekeeping continues.

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