Guide to Online Appointments
All Tutoring Services’ appointments are scheduled and accessed using our WCOnline scheduling platform and held as Zoom meetings.
Below you will find a general guide to scheduling and accessing online full-length 1-on-1 tutoring sessions and group-based sessions (i.e. drop-in tutoring hours and weekly learning roundtables).
For those scheduling their first Tutoring Services appointment, we recommend you also read this general overview about our appointments and our appointment policies.
Scheduling and Accessing an Online Tutoring Appointment
Step 1: Access our online schedule (WCOnline)
On the Tutoring Services homepage, click “Schedule an Appointment.” You will be prompted to enter your VUnetID and password. You will then be connected to our WCOnline scheduling platform (pictured left) to schedule appointment (and later modify or cancel them).
New users: On your first visit, you will also need to go through the quick and easy process of registering a new account in the WCOnline scheduler.
Once you are logged in, you will come to a Welcome page, on which you will need to select between the Tutoring Services’ and Writing Studio’s schedules for the current semester.
Select the desired schedule, and you will be taken to a page displaying all of our appointments on that schedule for the current week. Using the navigation links at the top of the page, you can also access the other weeks, as well. Note that our settings only allow you to make appointments up to seven days in advance.
Once you are logged in, you will be on a page displaying all of our appointments for the current week. Using the navigation links at the top of the page, you can also access the following week, as well. Note that our settings allow you to make appointments up to 7 days in advance.
Step 2: Schedule an Appointment
Reading the schedule: Once you have reached your target Tutoring Services’ schedule, you will see that it is color coded (see color legend to the right):
- Look for white blocks, which indicate open appointment slots.
- Blue blocks indicate appointment slots that are already claimed or otherwise unavailable.
- Blacked out spaces are not available as appointment slots.
Filtering the schedule by modality: To see only available online appointment slots, look for the drop-down menu at the reads “Show All Appointment Types” and change it to “Online Only.”
Schedule a new appointment by clicking on a white “open” block to make an appointment, which will open a new window or tab for the Appointment form.
- Note: If an Appointment form does not open in a new tab or window, consider the following:
- You may have already exceeded your maximum daily or weekly appointment limit. (See our Policies page.)
- Otherwise, check to see if you already had an Appointment form open in another tab or window of your browser.
- If you feel neither is the case, please contact us a tutoring@vanderbilt.edu for technical support.
Complete the Appointment form, including the opportunity to indicate the discipline specific task you would like to discuss and the goals on which you would like to focus. (For example: Chemistry 1601 Ch. 5 problem set or Physics 1601 conceptual overview of equilibrium and elasticity)
- Once the form is filled out, simply hit “Save Appointment.” Your reserved appointment time will appear in either red (for online appointments) or yellow (designated for “my appointments”), and you should receive an automated online appointment confirmation email.
Step 3: Begin your Synchronous Online Appointment
Approximately 5-10 minutes before the start of your appointment, log back into WCOnline and follow these steps:
- Find and click on the yellow block at the time of your appointment.
- Within the pop-up Appointment window, select the red text “Start or Join Online Consultation.”
- This link will connect you with your STEM Tutor’s Zoom meeting. Your tutor will admit you when they are ready.
Questions? Problems?
Please contact us at tutoring@vanderbilt.edu or, during regular business hours, call us at 615-343-2225.