>

Email Support

Brightspace Content is Getting Upgraded

Beginning with the Fall 2027 semester, Brightspace courses will begin using the New Content Experience by default. Additionally, Instructors now have the ability to enable or disable the New Content Experience in their own courses ahead of the change in Fall 2027. For more information about this transition, see our New Content Experience Transition page.

Instructors are encouraged to email their questions about Brightspace to brightspace@vanderbilt.edu.

The EdTech Team at AdvancED will respond to inquiries — typically within one hour — per the following schedule:

  • Monday through Friday: 8 AM to 4 PM

All other emails received after 4 PM will be addressed when our team returns to support at 8 AM the following business day.

The EdTech Team is not available on Staff Holidays. For a list of Vanderbilt Staff Holidays, click here.