Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
The Accommodations tool provides the option to grant a student additional time for all existing and future quizzes. Using this tool will apply the accommodation to all of that student’s quizzes in the course.
Brightspace also enables you to allow accommodations for individual quizzes using the Special Access tool. You can also individualize due dates and times on individual assignments.
Updated Spring 2026
Provide Quiz Accommodations to a Student
1. Go to the Classlist tab
2. Select the dropdown arrow next to a student’s name and choose Edit Accommodations
3. Choose the accommodations settings appropriate for the student. You can enter a multiplier or a set number of minutes.
4. Click Save.
5. Once a student has quiz accommodations assigned to them, you will see an 
icon next to their name in the Classlist.
View Students with Accommodations
- Go to the Classlist
- Click Show Search Options to expand your search
- Check the box for Users with Accommodations
- Leave the search field empty and click the Search icon
