Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Get to Know Brightspace
As the administrative home for Brightspace, the Institute for the Advancement of Higher Education (AdvancED) is excited to provide both technical and pedagogical support for instructors using Brightspace across campus. Whether you’re interested in learning how Brightspace tools can support your teaching goals or you have a technical question – AdvancED can help.
This page serves as a jumping off point, whether you are getting started with your Brightspace course or you’re in seek of help. Explore the top menu bar to learn more about what the EdTech Team can offer!
