Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
In order to use Zoom Meetings in Brightspace, you need to add Zoom to your Navbar or add it Zoom to the Content page in your course.
Note: you cannot use a personal Zoom account with Brightspace. Be sure to register on Zoom as a Vanderbilt user (instructions below).
2. The first time you edit your Navbar, a pop-up window may appear. This informs you whether you are using a shared Navbar. It asks if you would like to make a copy. Click Yes, I’ll work with a copy of the navbar. Note: You should never edit a Shared Navbar.
3. Add Zoom to your Navbar clicking Add Links. Find Zoom in the list of available links and add it. You can also change the order of links to add Zoom near the beginning.
4. Click Save and Close when you are finished. You should now see Zoom on your Navbar
Add Zoom to the Content Page
1. Select the content module in which you’d like to have a link to the Zoom Dashboard
2. Select Existing Activities → External Learning Tools
3. Scroll to the bottom of the list of tools and select Zoom Meetings
Register with Zoom and Creating Your Account
Existing Zoom Users
- Log out of zoom.us if you are currently logged in.
- Navigate to https://vanderbilt.zoom.us and click Sign In.
- You will receive an invitation email. Accept the invite when it comes.
- If you are asked to switch your account, you should do it
New Users
- Navigate to https://vanderbilt.zoom.us and click Sign In.
- If you receive an invitation email, accept it.