Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Gradescope is an online assignment submission and grading platform. Your instructor may ask you to submit assignments on this platform either by scanning in physical assignments or by completing online assignments. Gradescope is fully integrated with Brightspace. In other words, you do not need to exit Brightspace to take advantage of using Gradescope and your course assignments will link directly with Gradescope.
Gradescope will be managed and supported by the company themselves, so if you need assistance with this tool you can reach out to them at help@gradescope.com.