Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
This guide will show you the features available to you when you’re participating in a Virtual Classroom meeting. If you are going to be using Virtual Classroom for the first time, be sure to check out these other guides.
How to prepare for your first Virtual Classroom meeting.
How do I join a Virtual Classroom?
Updated Spring 2020
The Virtual Classroom meeting interface
This image shows a basic overview of the Virtual Classroom interface. We will also provide more detailed descriptions of the participant panel and chat panel.
- Open the participant panel
- Open the chat panel
- Title of the meeting
- Instructor is recording
- PNG and download speeds
- Whiteboard area
- Mute/Unmute your mic
- Stop the audio, but stay in the meeting
- Share your screen or camera
The side panel
The side panel shows the Participant panel and Chat panel. You can show these by clicking the icons on the toolbar as described above.
- Participant panel – shows a list of participants and their audio status and who is sharing their screen.
- Chat panel scrolling chat log
- Chat field for entering chat
