Owen School of Management
Wait or No Wait? Examining the Effect of Virtual Queuing on Customer Satisfaction (DSI-SRP)
Aug. 1, 2020—This DSI-SRP fellowship funded Ao Qu to work in the laboratory of Professor Kejia Hu in the Owen Graduate School of Management during the summer of 2020. Ao anticipates graduating in May 2022 with a majors in Math and Economics and a minor in Scientific Computing. The project funded by this fellowship aimed to understand how...