Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
For a variety of reasons, users joining Zoom meetings from home might not want their background to be on display during a live video conference. Faculty leading Zoom meetings with students or colleagues are urged not to require video in meetings. As an alternative to displaying the room you are in, Zoom offers these options to users:
- Turn off video, which is one way to reduce the overall bandwidth of a class meeting
- Replace your background with an image or video.
Note: depending on the capabilities of your computer, you may not be able to use all of the virtual background features.
Change your Zoom Background
1. From within a meeting, click on the drop-down arrow next to the video icon.
2. Click on “Choose a Virtual Background” and add the photo you want displayed by choosing Add Image.
3. Click the X in the upper righthand corner of the window to exit. Your background should now appear.
