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Login Assistance

Please send all contact information update requests to alumni@vanderbilt.edu or follow the steps below to make the changes within VUconnect.

To access VUconnect, all users must:

1) Have a VUnetID

2) Log into their OneVU/Okta account to set up multi-factor authentication (Okta Verify)

VUnetID Questions

  • Need to set up your OneVU account? Follow the step-by-step self service guide here
  • Need to reset your password? Follow the step-by-step self service guide here
  • Looking for alumni? Visit the online alumni directory, and log in with your VUnetID and Okta Verify/MFA
  • Have questions regarding the retirement of alumni services through Google Workspace? Visit the VUIT Resource page.

As of October 2025 all VUconnect users will be opted into OneVU Powered by Okta. OneVU allows for single sign-on across a variety of Vanderbilt University systems while working to protect your data.

You can find more onboarding and FAQ information here.

If you have attempted self-service, but need further assistance please contact the VUIT Help Desk. You can contact them in the following ways:

Have questions? Fill out the form below and we will be happy to assist you.

Help is available weekdays during business hours. At times, we experience increases in requests and as a result, response times may be delayed.


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