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Graduate / Professional Student Account Credit Balance Refund Process

Under state and federal regulations, educational expenses such as tuition and fees are to be covered prior to the release of any credit refund from loan proceeds. Therefore, if there is a balance due on your student account, all loan proceeds must be credited to your account before a refund will be issued. Note: You must be registered for at least half-time status to receive Title IV funds. Click here for frequently asked questions regarding student refunds.

The refund process is automated for student financial aid if you are officially enrolled in courses and have a refundable credit balance after tuition and fees have processed.

You may choose to have your funds deposited to your personal bank account via your YES landing page. Once logged in, click on the Direct Deposit icon to securely enter your account information. Please note, students are responsible for keeping their bank details valid to avoid any refund delays.

If enrolled, Fall 2023 refunds will process automatically beginning on the following dates. An EFT deposit or check will process the next business day.

Medicine (MD 2nd - 4th year) Saturday, July 1, 2023
Medicine (MD 1st year) Thursday, July 13, 2023
Law Tuesday, August 15, 2023
Nursing Tuesday, August 22, 2023
Owen Tuesday, August 22, 2023
Divinity Thursday, August 24, 2023
Engineering and Peabody DLP Thursday, August 24, 2023
Medicine (Non-MD Professional) Thursday, August 24, 2023
Engineering Professional Thursday, August 24, 2023
Graduate School Thursday, August 24, 2023
Peabody Thursday, August 24, 2023

The check mailing process sorts first to the mailing address; then home address; then campus address. PLEASE MAKE SURE YOUR ADDRESS IS ACCURATE. No refund checks may be held for pick-up.

If you prefer to have your credit balance retained in your student account, please email Student Accounts at

If you need to replace a lost, destroyed, or stale-dated refund check please complete the Replace Lost Check form.

Charges that apply after a refund has processed will need to be paid on or before the next invoice deadline to avoid late payment fees.

Please direct any questions regarding the refund process to:

Office of Student Accounts
Telephone: 615-322-6693 or 800-288-1144