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Okta Fastpass FAQs

  • Can I use  Okta FastPass to sign in to my computer?

    No.

  • Can I use  Okta FastPass without Okta Verify?

    No.

  • Do users require the latest version of Okta Verify to use Okta FastPass?

    Yes. Users must install the latest version of Okta Verify and set up an account to enroll the device in Okta. 

  • Can facial recognition or fingerprint be used with  Okta FastPass?

    Yes. With Okta FastPass, users can use: 

    • Silent authentication (authenticate without user verification), to satisfy 1FA, or 
    • Silent authentication and user verification, to satisfy 2FA. 

    Okta uses the term user verification to reference biometrics. User verification includes facial recognition and fingerprint. 

  • If a user has biometrics set up with  Okta FastPass, can they also enroll using a passcode?

    Pin fallback is supported for Okta FastPass, but not for push notifications. 

  • Is  Okta FastPass supported on Linux Desktops or Chromebooks?

    For desktop platforms, Okta FastPass is only supported on Windows and macOS. For mobile, Okta FastPass is available on iOS, and Android.

  • Are unmanaged devices supported with Okta FastPass, or is device management required?

    Okta FastPass doesn't require devices to be managed. All functionality works on devices that are managed and unmanaged. Users with unmanaged devices must install the latest version of Okta Verify and enroll (add an account to Okta Verify) before they can use Okta FastPass.  

  • Is it correct that  Okta FastPass  can't lock users out of their computers?

    Okta FastPass doesn't protect access to the device or operating system.

  • Does Okta FastPass support YubiKey?

    No. Okta FastPass is an authentication method, similar to YubiKey. YubiKey provides extra compliance benefits at the cost of user experience.  

  • Is Okta FastPass FIDO-compatible? Is it a factor?

    Okta FastPass isn't compatible with Fast Identity Online (FIDO). Okta FastPass is one authentication factor available with the Okta Verify authenticator app. 

    Okta FastPass without user verification (biometrics) satisfies 1FA, and Okta FastPass with user verification satisfies 2FA. Okta supports FIDO WebAuthn outside of Okta Verify.