Complaints.gov
12/18/25
Complaints.gov: A National Infrastructure for Consumer Protection Americans file complaints with at least 176 different government agencies, each with its own forms, systems, and siloed data. Erie Meyer exposes how this fragmentation leaves people trapped in automated loops while regulators fly blind. She proposes Complaints.gov, a platform and infrastructure that routes complaints to the right agency, publishes redacted complaint data, and gives both small regulators and major companies modern tools to spot patterns and respond faster.
