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Business Operations

Business Operations serves as the central hub for administrative, financial, information technology, communications, and employee engagement support for the Division of Real Estate, Facilities and Development. Our team is dedicated to advancing the department’s goals and supporting the broader academic mission of Vanderbilt University.

Administration

  • Facilities Review Committee

    The Facilities Review Committee (FRC) serves the campus community by reviewing all proposed temporary modifications and installations for any purpose to the Vanderbilt and VUMC campus built environments and refers permanent modifications and installations to the appropriate committee or university office.  Examples include, but are not limited to, exterior displays, special events, food trucks, temporary structures, signage, banners, student projects, drone flights, impacts to pedestrian and vehicular traffic, and construction activities outside of the contractor’s limits of construction. The committee addresses operational and physical impact to the university including safety, accessibility, stewardship, and aesthetics. The committee meets every Thursday between 8:00 a.m. - 9:30 a.m. via Zoom.

Communications

  • Templates

    The university provides a guide to help shape the creation of content that conveys Vanderbilt’s core identity and values. For the latest guidance on typography, templates, logos, and more please visit https://brand.vanderbilt.edu/.

  • Submit a Social Media Request

    Division of Real Estate, Facilities and Development is on Instagram sharing news about Real Estate, Development, FutureVU, construction projects, Sustainability, AnchorAlerts and insight as into how the team manages the operations around campus.

    HOW TO SUBMIT SOCIAL MEDIA IDEAS

    Those wanting to submit social media ideas should send an email to facilities@vanderbilt.edu with the following information:

    1. A photo or graphic (For Instagram submissions only)
    2. A description including what is happening in the photo, location, and name of any person in the photo.
    3. One to two sentences as to why it should be posted to the Facilities' social media accounts.
  • Alerts and Notices

    Stay in the Know as We Grow.

    Learn more about the Division of Real Estate, Facilities and Development. 

    Follow us on Instagram at @FacilitiesVU.

  • Vanderbilt Communications and Marketing

    The Communications and Marketing team at Vanderbilt is a dynamic and deeply collaborative group. The team serves as the institution-wide center of excellence for communications and marketing, developing and executing strategies that inform, engage and inspire others to participate in Vanderbilt University’s global academic and research mission. The division is a key strategic adviser and partner for other divisions in the university, providing comprehensive plans and thoughtful analysis on messaging opportunities and constraints. 

    Learn more about Vanderbilt's Marketing and Communications department. 

Employee Engagement

  • Policies and Procedures
    Policies and Procedures

    Looking for a Policy or Procedure not listed above? Contact the Employee Engagement team at facilities-ee@vanderbilt.edu.

    Facilities Safety Policies

    Our facility safety programs are designed to prevent and/or minimize exposure to potentially hazardous work environments and activities facing Vanderbilt employees and contractors who maintain our facilities and property. Please visit the Maintenance and Operations' Safety website for additional information.

    Vanderbilt University Policies

    For university-wide policies visit Vanderbilt's Policy Portfolio.

  • Training Opportunities

    No general Training Opportunities at this time, check back for updates.

    eBuilder and ReADY Training information

    The Business Operations Systems team offers a variety of training opportunities for eBuilder and ReADY, check here for the latest documents, videos and training opportunities.

  • Facilities University

    At Vanderbilt University, the Facilities Department strives to be the nation’s best by creating, developing, operating, and maintaining spaces for our students, faculty, and staff to grow ethically, socially, and intellectually by providing world-class built environment services.

    Facilities University provides a deeper understanding of Facilities' complexity and unwavering commitment to customer service. 

    A series of 6 engaging classes, Facilities University is designed to educate the Vanderbilt community on how the Facilities supports the university’s mission. Over these six sessions, participants will gain an in-depth understanding of the key areas within the department.

    Enroll in Facilities University

  • People, Culture and Belonging

    The Division of People, Culture and Belonging plays a pivotal role in shaping the experiences of our employees. Serving over 7,000 faculty and staff, which impacts the lives of more than 14,000 students, our team is at the heart of Vanderbilt's commitment to nurturing a community where every individual's journey is valued. 

    Need PCB Assistance? Submit a Help Desk Ticket

    Learn about Working at Vanderbilt

Systems

  • eBuilder

    Vanderbilt Built Environment utilizes e-Builder, a third-party cloud-based construction and renovation project management information system, to manage university construction projects. The software streamlines and manages projects from the initial request through closeout for all projects managed by Planning, Design, & Construction (PDC).

    With the launch of e-Builder, Built Environment will provide:

    • A Project Request Form, where all new construction, renovation and facility renewal project requests can be initiated.
    • A higher level of collaboration between project managers, campus partners and third-party vendors by allowing input from designers, contractors and stakeholders.
    • Real-time reporting on project details, including budgets and cost information.

    Integrated with Vanderbilt’s Oracle Cloud and single sign-on services, e-Builder provides users with seamless access to relevant facilities’ project information.

  • Geographic Information Services (GIS)

    Geographic Information Systems (GIS) is responsible for the creation and maintenance of the University’s campus maps and associated data. Through the use of GIS applications, the team creates and maintains different university assets to display them through a multimedia process. This data includes communications (copper, fiber optics), electric, natural gas, fuel, chilled water, sewer, steam, water and other mappable assets. A map is a symbolic depiction emphasizing relationships between elements of some space, such as objects, regions, or themes.

    Maps are available on this GIS website.

    The public maps are available to the pubic for interactive use. The pdf maps are available publicly for viewing or download. The private maps are for Vanderbilt Staff only and the staff member must be logged into VPN and have a ArcGIS log on.

    • For more information about GIS or to contact the GIS department please email VUGIS@vanderbilt.edu
    • To make a GIS Mapping request please submit ticket through ReADY using the Space, GIS(Maps) & Library Archive icon.
    • For help with the Library Archives (Athena, OWL) please email the GIS department at VUGIS@vanderbilt.edu
  • Architectural Records Library

    Maintain and organize the institution’s original facility documents (approximately 250,000 documents) with a linked database. Scan existing plan documents and link with the database. Support and provide Vanderbilt University Maintenance & Operations (VUMO), Architectural and Engineering, and library and printing.

    The mission of the Office of Architectural Records Library is to provide a centralized research environment in which architects, contractors, engineers, project managers, faculty, staff, students, and support personnel services can utilize the most current and accurate sources of facility information, as well as documents dated from the 1870s, in order to benefit our campus and its endeavors.

    All documents are scanned into our computer system and logged into the database. The originals are then housed in secure vaults. Customers are free to browse through the reduced (18×24″) printed documents in the library and our OWL-authorized users will have access to view our drawings online and may request any information for their specific project.

    VU Non-Disclosure for Drawings

  • Spatial Data

    Serves as the official campus-wide reference point for issuing facility and room space numbering and for official building square footage. Maintains “as-built” floor plans for all facilities (Medical & University). Conducts space inventory of all non-medical space for indirect Cost Accounting and plan square feet. Updates and monitors official non-medical space assignment plan. Advises on documents, space use, and space changes.

  • Training

    The Division of Real Estate, Facilities and Development Systems team offers a variety of training opportunities in order to connect with and fully serve the Vanderbilt community. The Business Operations Center implemented new applications such as eBuilder and ReADY to streamline university construction projects and campus service and maintenance requests.

    AiM and Ready Training 

    ReADY and AiM training are available through the ReADY app. Login in using your Vanderbilt email and password, scroll to the bottom of the page, and select the Support & Training tile to sign up for training with our Systems team. 

    ReADY Request Tutorial Video 

    eBuilder Training

    Access Builder Resources and Training Videos here. 

    Vanderbilt Facilities launched e-Builder, a third-party cloud-based construction and renovation project management information system. The software streamlines and manages projects from the initial request through closeout for all projects managed by Planning, Design, & Construction (PDC).

    With the launch of e-Builder, Built Environment will provide:

    • A Project Request Form, where all new construction, renovation and facility renewal project requests can be initiated.
    • A higher level of collaboration between project managers, campus partners and third-party vendors by allowing input from designers, contractors and stakeholders.
    • Real-time reporting on project details, including budgets and cost information.

    Integrated with Vanderbilt’s Oracle Cloud and single sign-on services, e-Builder provides users with seamless access to relevant facilities’ project information.

    Have a question?

    Sign up for eBuilder Office Hours or visit the eBuilder Resources page.

  • Vanderbilt University Information Technology (VUIT) Support

    Providing information technology service to staff, students and academics at Vanderbilt University.