Ridehail Safety Guidelines

Vanderbilt University Public Safety recommends that riders follow the following safety guidelines when using ridehail services like Uber and Lyft.

REQUEST RIDE IN A SAFE LOCATION

Request your ride in a safe place such as inside a building or at a VU-designated ridehail pick-up location on campus. Stay inside until you see your ride.

CONFIRM VEHICLE DETAILS

Before getting in, check the vehicle make, model, and license plate. Reference any pictures available in the app.

GREET YOUR DRIVER

Ask your driver to confirm their name before entering the vehicle. Make sure the driver confirms your name too.

FOLLOW ALONG

Buckle up! Ride in the backseat and watch your route in the app as you move towards your destination.

SHARE YOUR RIDE

Share your ride and arrival time with friends and family. Some apps allow others to follow your route in real-time.

KNOW YOUR OPTIONS

Remember: You can stop or leave your trip at any time if you feel uncomfortable.

CALL FOR SUPPORT

If you need assistance, know how to request it through the app or call 911 for emergencies.

EXIT SAFELY

Check for vehicles, scooters, bikes, and people before exiting curbside.

For safety issues or concerns, please contact VUPS. For non-emergencies, call 615-322-2745. For emergencies, call 911, or from on-campus call 615-421-1911.