Wellness Programs
Wellness Programs for Faculty, Staff, Postdocs
If you have questions about wellness programs, please email Wellbeing@vanderbilt.edu
BEHAVIORAL/MENTAL HEALTH Program (EAP AND MORE)
Vanderbilt’s faculty, staff, postdocs and their families now receive expanded support through a new mental health program. The program is provided by Lyra, a mental health provider, who delivers great access and care to the Vanderbilt community. This includes 24/7/365 concierge navigation support for behavioral and mental health needs. With Lyra, Vanderbilt offers services for employees’ spouses and children ages 2 and older. Lyra’s services cover 12 EAP sessions per year, which is three times more than in the past.
If you are currently having a life or death emergency, please call 911.
If you need to reach a Lyra specialist quickly, Lyra offers 24/7 concierge navigation support. Call 877-804-2856 for assistance.
Please see the FAQs below if you have additional questions about Lyra.
Find answers to the most asked questions about Lyra
Lyra
Lyra services will be available for Vanderbilt University’s faculty, staff and postdocs. All benefits–eligible Vanderbilt employees and their dependents, ages 2
and older, have access to 12, no–cost sessions.
Lyra offers 24/7 concierge navigation support. Call 877-804-2856 for assistance.
To schedule an appointment with a therapist, visit Vanderbilt.lyrahealth.com. You can also call 877-804-2856 for assistance 24/7/365.
Your therapist will have to be in the Lyra network. To see if your therapist is in the network, call 877-804-2856.
If your provider is in the Lyra network, you can continue to see them and pay the in-network cost.
If your provider is not in the Lyra network, you can see them and you will have to pay the out-of-network costs.
Lyra offers on-demand courses led by clinicians and subject matter experts. To register to go learn.lyrahealth.com. Vanderbilt’s Lyra Learn code is: #vanderbilt511.
Lyra Gatherings offers expert facilitated, small group peer discussion that promotes social learning and community building in a safe space. Gatherings foster sharing among individuals who have a common interest, identity, or concern and focus on topics at the intersection of social identity, mental health, and work.
Lyra Gatherings are offered through Lyra Learn. To register to go learn.lyrahealth.com. Vanderbilt’s Lyra Learn code is: #vanderbilt511
Lyra has providers that speak over 60 languages.
Lyra asks for your personal email address in case you leave Vanderbilt and you need your documents forwarded to another provider. Some members feel more comfortable having mental health information shared via their personal email. It is up to the individual if they would like to use their Vanderbilt or personal email address.
WELLNESS platform
Vanderbilt’s faculty, staff and postdocs have access to a wellness platform provided by Virgin Pulse. This platform encourages behavioral change through completing a Health Risk Assessment and participating in fun team challenges with family and friends.
Key aspects of the platform include:
- Easy to set up; simple to use. In minutes, individuals can set up an account, choose preferences, and start exploring health topics that interest them.
- Take it with you wherever you go. With the Virgin Pulse app, individuals will have 24/7 access on their phone or device. No more being tied to the desktop, although it is available too.
- Track automatically. Individuals get credit for the activities they’re already doing. Sync a fitness app or device to automatically track physical activity, sleep, and more.
- Personalize your experience. People have unique wellness goals and the app allows individuals to focus on what is important to them.
- Build community. Individuals can connect with friends, family, and coworkers to give and receive encouragement and support.
- Earn rewards. Employees can earn points for the healthy activities they do. These points turn into rewards that can be spent on gift cards or wellness items.
Find answers to the most asked questions about Virgin Pulse
Virgin Pulse
To enroll, visit https://join.virginpulse.com/VU
Pulse Cash can be earned by members when reaching a level/completing an action reward in Virgin Pulse. Pulse Cash can be redeemed in the Virgin Pulse store found on the platform. Within the Virgin Pulse store, members can purchase a wide range of health and wellness products. Members can also transfer their Pulse Cash to a gift card. The gift cards are like cash and individuals can spend the dollars anyway they choose. Members can also donate their Pulse Cash to a charity.
You are able to earn Pulse Cash rewards quarterly.
All benefits-eligible Vanderbilt employees are eligible for Pulse Cash rewards regardless if you have benefits through Vanderbilt.
Yes, you can invite up to 10 friends and family to participate, but they will not be eligible to receive Pulse Cash rewards.
Completion of 2022 Go for the Gold will be applied to your 2023 HSA.
You do not have to put an app on your phone to qualify for benefits. There is a desktop version available so the app is not required.
If you elect to download and utilize the app, all information is inputted by you so you can choose what is inputted and connected. You have the ability to connect devices, such as an Apple watch, but it is not required to use the app.
Vanderbilt University does not receive any individual data from Virgin Pulse. Any information received from Virgin Pulse is de-identified and aggregated. Virgin Pulse met all requirements as reviewed by the VU cybersecurity team.
Virgin Pulse offers 15 language options.
If you are having any issues with registration, have reward inquiries, are locked out of your account, connection/troubleshooting issues, you can contact Virgin Pulse at 888-671-9365. Representatives are available 8 a.m. – 9 p.m. EST, Monday to Friday, except public holidays. You can also email Virgin Pulse at support@virginpulse.com. There is also an on-platform chat feature with representatives available 2 a.m. – 9 p.m. EST, Monday to Friday, except public holidays.
Please visit the following site for Fitbit troubleshooting tips:
Wellness Programs for Students
For information on student wellness support programs, please visit the Student Care Network site.