The Office of Student Loans is responsible for the collection of campus-based federal and institutional student loans awarded by Vanderbilt University. This includes billing, payment processing, and loan account maintenance.
Office Hours: Monday through Friday 8:00 a.m. to 5:00 p.m.
Payment Mailing Address: Vanderbilt University, c/o ECSI, PO Box 1287, Moon Township, PA 15108
Office Mailing Address: PMB 406217, Nashville, TN 37240-6217
Street Address: 2309 West End Ave., Nashville, TN 37240
Phone: (615) 322-6693 or (800) 288-1144 Fax: (615) 343-8512
Applications for and inquiries regarding new loans for current or prospective students can be made by contacting the Vanderbilt University Office of Student Financial Aid.
You may email us to inform us of a change of address, phone number or name.
If you wish for us to discuss or release financial information concerning your student loan with persons who are not co-signers on the promissory note, you must complete and return a Release of Confidential Student Loan Information form to our office.
For information regarding the Federal Direct Consolidation Loan program, visit the Direct Consolidation Loan website.