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Contact Us

Emergency Phone Number (BSC)

Phone: 4-9675 or 3-9675 (on campus only); 615-343-9675 (off-campus)
Hours of Operation: 24 hours a day, 7 days a week
If this is an emergency, please call 911 or 615-421-1911. For a campus security issue (non-emergency), please contact VUPD at 615-322-2745.

For a facilities emergency, call Building Systems Control (BSC). BSC is Plant Operation’s main control center for monitoring fire alarms, security alarms, and building control systems. The control systems supervisors dispatch personnel and/or contractors to make repairs and modifications.

Non-Emergency Phone Number (Customer Care)

Phone: 4-9675 or 3-9675 (on campus only); 615-343-9675 (off-campus)
Customer Care is the single point of contact for all Vanderbilt University departments to Plant Operations. The best way to submit maintenance and service requests for campus buildings, grounds, and utilities is via the ReADY portal.  If you have questions and would like to talk to Customer Care directly please use the phone numbers listed above.

 ReADY & AiM Support

Contact Information

Paul Goodman, Assistant Vice Chancellor of Plant Operations
Phone: 615-343-1862
Stacey Crowhurst, Director of Finance-Administration and Facilities Services
Phone: 615- 875-9408
Matthew Buckley, Assistant Director of Plant Operations
Phone: 615-343-2784

Plant Operations Maintenance Zones | Skill Trades Services Organization 

Zones Org Chart 2022