Daily Parking FAQ
Please review the daily parking FAQ for answers to common questions about the program and contact email@example.com if you need additional assistance.
Vanderbilt is offering an expanded daily parking program for approximately 1,600 faculty, staff, postdocs and graduate and professional students during the 2021-22 academic year. Participants will pay to park only on days they drive a vehicle to campus and will earn a $0.50 daily incentive each time they choose a sustainable commute up to a total of $10 per month, assuming a 20-day work month. Those selected for the program will have access to park in the Terrace Place, Wesley Place, Sony and West garages.
Given the COVID-19 pandemic and the dynamic nature of the future of work, it is more important than ever to offer the Vanderbilt community a sustainable and equitable transportation and parking program that is aligned with the university’s values. We understand that everyone’s commute needs are different, and to that end, we are offering a variety of parking options, including a daily parking option that allows participants flexibility and the ability to make a daily decision on how they travel to campus.
The MoveVU Commute Hub (website and Luum app) is a tool that provides all your commute information in one place. Through the MoveVU Commute Hub, you can:
- Understand your commute options beyond driving alone
- Log your commute trips using the Commute Calendar
- Pay for daily parking
- Earn incentives and rewards for your sustainable commutes
- Connect with other Vanderbilt commuters interested in carpooling or vanpooling
- See the impact you are making by choosing sustainable commutes through your monthly commute statement
The MoveVU Commute Hub is an essential component of the shift toward making a daily decision on how you choose to commute and enables the delivery of a daily parking option.
Sustainable commutes include walking, biking, carpool, commuter rail, bus and vanpool. Essentially it is any way of commuting other than driving your vehicle alone. These trips reduce your impact on the environment by reducing vehicle emissions. New for the 2021-22 academic year, individuals enrolled in the daily parking program will earn a $0.50 daily incentive each time they take a sustainable commute to campus up to a total of $10 per month, assuming a 20-day work month.
All participants in the daily parking program must create an account in the MoveVU Commute Hub at vanderbilt.luum.com. The MoveVU Commute Hub includes a Commute Calendar where you are required to log your daily commute trips. Parking events will automatically be logged in your Commute Calendar when you tap your Vanderbilt ID Card at the daily parking facility card readers. Sustainable commute trips (walking, biking, bus, commuter rail, carpooling and vanpooling) will need to be manually logged in order to earn the sustainable commute incentive. Telecommuting also needs to be manually logged. Your parking charges and commute incentives will be recorded in the MoveVU Commute Hub, and you will be able to see a tally of your charges and incentives for the month.
The daily parking program is being offered to a limited number of Vanderbilt University faculty, staff, postdocs and graduate and professional students. You must apply and receive an enrollment confirmation email from MoveVU to participate in the program.
Please note: Adjunct faculty are not eligible unless on salaried payroll; when completing the application, please indicate you are Adjunct Faculty, and we will follow up with the Payroll team to confirm eligibility. Undergraduate students are not eligible for the program. Employees with payroll or benefits through Vanderbilt University Medical Center are also not eligible for the program.
Vanderbilt University Medical Center (VUMC) employees cannot participate in the daily parking program. Because the daily parking charges are processed through payroll, only individuals that are benefits-eligible through Vanderbilt University can participate. If you are a VUMC employee, please discuss your parking options with VUMC Parking & Transportation Services.
The number of permits issued is limited by the capacity available in the daily parking facilities. Interested individuals must apply by Jul. 23 in order to be considered for the program starting on Sept. 1. Participants will be selected based on garage preference, overall demand for the program and equity factors that ensure the program is available for a range of community members. Individuals that are not selected for the program or that apply Aug. 2 and later will be placed on a waiting list and notified if a space in the program becomes available in the future.
Existing Daily Parking Participants
If you participated in the daily parking pilot last academic year, you will not need to recreate a MoveVU Commute Hub account. Please review your account settings to ensure that commute and vehicle information are correct. Make sure to review the daily parking webpage for program updates, including new parking rates and opportunities to earn sustainable commute incentives.
New Daily Parking Participants
- Visit vanderbilt.luum.com and create your MoveVU Commute Hub account. You will enter your VU Net ID and password through Single Sign-On.
- Enter your Commute Settings including home address and arrival/departure times. If you are working or learning remotely, enter your usual start and end times. This information calculates emissions savings for your commute statement and enables the carpool and vanpool matching functions.
- Opt-in to receive reminder emails by checking the box under Log Commute Reminders. This optional feature reminds you to log your trips before your pay period closes. Trips, including sustainable commutes, cannot be logged after your pay period ends.
- Click on the Parking tab on the left-hand side and select Vehicle Registration at the top. Edit or delete existing vehicle information on the right. Click the Register Additional Vehicle button to add new vehicles to your account.
- Download the MoveVU Commute Hub Luum mobile app. Click here for instructions on how to download the app in the iOS App Store or Google Play Store. You can quickly log sustainable commute trips and check parking garage capacity.
- Have your Vanderbilt ID card ready. Make sure you have a physical Vanderbilt ID card. When you tap your Vanderbilt ID card at the card reader, the reader turns green, the gate opens, and your parking event automatically logs in your Commute Calendar. We will make sure your ID card is activated prior to Sept. 1 so that you can access the garages.
- Understand how you will be charged. You pay $3.50 on days you park in the Terrace Place and West garages and $5 in the Sony and Wesley Place garages. You can park in any of the daily parking facilities and are only charged once per day (regardless of entries in multiple garages in one day). Learn more about how parking charges are processed here.
- Consider opportunities for sustainable commutes. When you walk, bike, ride the bus or commuter rail, carpool or vanpool to campus, you will earn a $0.50 daily incentive up to $10 per month, assuming a 20-day work month. You must log your sustainable commutes in your Commute Calendar before a pay period ends. Learn more about how sustainable commute incentives are processed here.
- Sign up for carpool and vanpool interest lists. We are building a network of commuters who want to carpool/vanpool to and from campus in the future. The more people in the network, the more potential matches you may have! You may find more matches if you increase the mile range on your settings within the interest list.
- Park in the daily garages and log your trips daily starting Sept. 1. You can park in the Terrace Place, West, Sony and Wesley Place garages on Sept. 1. Remember, we have done everything we can to ensure that you will have a space in your preferred garage, but we cannot always guarantee an open space. The MoveVU Commute Hub and Luum app provide real-time occupancy data for the daily parking facilities, so you can check the capacity of each garage before you begin your commute. In the unlikely event that no space is available, you have a 10-minute grace period to exit the garage. Terrace Place Garage typically has additional capacity, so please park there.
- Are you no longer interested in the daily parking program? Please contact us at firstname.lastname@example.org to withdraw from the program if you are no longer interested, so we can include others in this option.
All annual and daily permits expire on Aug. 31; if you have an annual parking permit for 2020-21, you will not need to cancel it. If you switch from annual parking to daily parking during the year, please email email@example.com by the third business day of the month and request that your annual parking permit be cancelled to avoid being charged the monthly rate going forward.
Because we have so many buildings on campus, we are unable to list every address in the system. Campus zones are used to help with carpool and vanpool matching functions in the MoveVU Commute Hub. The campus zone designations, which can be found on this map, help pinpoint commuters’ arriving locations since some may have multiple building locations on Vanderbilt’s campus (ex. buildings for study, research, or work).
- Student campus zones are currently defaulted to Vanderbilt University. Students will soon be able to update their campus zone designation dynamically (i.e. daily) in YES; changes in YES will be updated in the MoveVU Commute Hub once a day. Students who do not choose a campus zone will have a default Vanderbilt University location assigned. Note: Students must first register in the MoveVU Commute Hub to utilize carpool and vanpool matching services. Campus zones can only be updated in YES and cannot be updated in the MoveVU Commute Hub.
- Campus zones for faculty, staff and postdocs are automatically assigned based on their work location in Oracle. Please contact your HCM specialist to discuss the possibility of changing your work address in Oracle.
The Vehicle Registration feature can be found in the MoveVU Commute Hub by going to the Parking section on the left hand side bar and selecting Vehicle Registration at the top of the page. Verify or enter your vehicle information; you may also register additional vehicles.
Participants in the program will be able to park in four gated facilities: Terrace Place Garage, Wesley Place Garage, Sony Garage and West Garage. You will be able to park in any of the garages on any given day; daily parkers will not be assigned to a specific garage.
Terrace Place Garage
- 2016 Terrace Place
- Located next to the Baker Building and across from the University Counseling Center.
- Access the garage off Terrace Place at either the west or east end of the facility.
Wesley Place Garage
- 1900 Scarritt Place
- Located in the same building as the CVS on 21st Ave.
- Enter the second entrance (not the retail entrance) on the side of the building and proceed to the 2nd Floor of the garage to enter the daily parking gates.
- You may park in any non-reserved space (do not park in spaces with maroon reserved signs), typically starting on the 3rd Floor to the top of the garage.
- 1400 18th Ave S
- Upper Level access is off 18th Ave. (across from The Commons).
- Lower Level access is off 17th Ave.; note that 17th Ave. is a one-way street.
- 2400 Children’s Way
- Access the garage off 25th Ave. and proceed up the parking ramp to the daily parking gate.
The parking gate components for the West Garage are delayed due to COVID supply chain issues. For an interim period until the daily parking gates are activated, we will utilize the ParkMobile app for daily parking charges in the West Garage. We cannot process West Garage parking charges through payroll deduction (faculty, staff, postdoctoral scholars and non-exempt postdocs) or Commodore Card (graduate and professional students and postdoctoral trainees) during this time, so payment will be required via credit/debit card. Sustainable commute incentives will be processed through payroll (faculty, staff, postdoctoral scholars and non-exempt postdocs) or Commodore Card (graduate and professional students and postdoctoral trainees). If you do not wish to utilize ParkMobile, we recommend parking in the other daily parking garages. We will let everyone know by email once the usual system is in place.
To ensure parking compliance and payment for the West Garage:
- Download the ParkMobile app and create your account. A credit/debit card will be required. Ensure that you have correctly entered your vehicle and license plate information.
- Access West Garage off 25th Avenue and proceed to Level 3 of the garage, and park past the garage gates that are under construction. You can use any open space beyond this area. Signs will be posted indicating the daily parking spaces.
- Once parked, open the ParkMobile app on your mobile phone or scan the QR code on the signs. Purchase parking for Zone 49999. The rate will be $3.05 plus a 45-cent transaction fee for a total of $3.50. Your parking session will be valid until midnight.
We apologize for the delay in the activation of the parking gates at West Garage and appreciate your flexibility as we add this new facility to the daily parking program.
Link to this FAQ.
Look for the daily parking gates in the Terrace Place, Wesley Place, Sony and West garages. When you tap your Vanderbilt ID card at the card reader, the reader will turn green, the gate will open, and your parking event will automatically be logged in your Commute Calendar. You are charged on your incoming tap. You must tap out as you exit to end your parking event (even if the gates are up).
The three initial facilities – Terrace Place, Wesley Place and Sony garages – were chosen because they were cost-effective to install parking gates with adequate utility infrastructure and they tended to be underutilized for the annual permit program. The West garage is being added to the program in fall 2021 to provide a daily parking option on the east side of campus. Improved use of these facilities allows Vanderbilt to offer more flexible parking options in the future including additional daily parking facilities, more short-term parking, improved visitor parking protocols, and utilize valuable land for functions that meet Vanderbilt’s academic and research missions. If successful, additional daily parking facilities will likely be installed.
Participants will be able to park in any of the gated daily parking facilities – Terrace Place, Wesley Place, Sony and West garages – based on their preference and availability at each garage. The MoveVU Commute Hub includes a feature that shows the capacity of each parking facility that will be updated frequently. We encourage you to check the capacity of each garage before you begin your trip to campus. You are not allowed to park in any marked reserved spaces behind the daily parking gates.
Participants in the program can park in any of the daily parking facilities – Terrace Place, Wesley Place, Sony and West garages. The MoveVU Commute Hub and Luum app provide real-time occupancy data for the daily parking facilities, so you can check the capacity of each garage before you begin your commute. In the unlikely event that no space is available, you have a 10-minute grace period to exit the garage. Terrace Place Garage typically has additional capacity, so please try parking there.
If you are not enrolled in the daily parking program, you will no longer be able to park in Terrace Place Garage, Wesley Place Garage*, Sony Garage or West Garage* as they are designated solely for the daily parking program.
We have additional parking options available for you besides these facilities. You are able to purchase an annual parking permit which will give you access to any non-reserved parking spaces on campus (i.e. there are no assigned parking zones), with the exception of the daily parking facilities and designated hourly paid parking spaces. Campus visitors and Vanderbilt community members can utilize new hourly paid parking spaces in select parking lots and garages across campus for short-term parking needs.
*There is some retail and paid visitor parking in the Wesley Place and West garages that is available to the public.
Participants in the daily parking program will pay $3.50 on days they park in the Terrace Place and West garages and $5 in the Wesley Place and Sony garages. You will be able to park in any of the daily parking facilities and are only charged once per day (regardless of entries in multiple garages in one day).
The $3.50 daily parking rate for the Terrace Place and West garages is based on the typical university average number of days (14 days) that people are on campus in a given month (pre-COVID-19) and ability to take a sustainable commute option one to two days per week. This is comparable to the monthly parking charge for individuals with Band 1 salaries. The Wesley Place and Sony garages have a higher daily parking rate of $5 given the higher demand for these garages. The daily rates are lower than the market daily rate of other parking garages in this area of Nashville, to ensure it is accessible for Vanderbilt community members.
Individuals enrolled in the daily parking program who take sustainable commutes to campus will earn a $0.50 daily incentive each time they choose a sustainable commute up to a total of $10 per month, assuming a 20-day work month. Eligible sustainable commutes include walking, biking, transit (bus and commuter rail), carpooling and vanpooling.
Sustainable commutes can be earned for walking, biking, bus, commuter rail, carpool and vanpool trips on weekdays. Sustainable commute incentives cannot be earned on holidays and weekends, but you are encouraged to log those trips too to gain an accurate depiction of your commuting habits. When you take a sustainable commute to campus, you must log it in your Commute Calendar in the MoveVU Commute Hub. Most sustainable commute trips need to be manually logged; learn more about recording these trips here.
When you tap your Vanderbilt ID card at the card reader, the reader will turn green, the gate will open, and your parking event will automatically be logged in your MoveVU Commute Hub Commute Calendar. You are charged on your incoming tap. You must tap out as you exit to end your parking event (even if the gates are up).
The way parking charges and commute incentives are processed depends on your community member type.
- Faculty and Staff: Faculty and staff parking charges and commute incentives are debited and credited consistent with current parking payroll deductions: monthly employees – reflected on monthly check; weekly and biweekly employees – reflected on second check. You will see parking charges and commute incentives on your pay slip, and they will be one month behind.
- Postdocs: Please note that parking charges and commute incentives are processed differently for Postdoc Scholars & Postdoc Non-Exempt individuals and Postdoc Trainees. Charges and incentives are one month behind.
- Postdoc Scholars and Postdoc Non-Exempt: Postdoc Scholar and Non-Exempt parking charges and commute incentives are debited and credited consistent with current parking payroll deductions: monthly employees – reflected on monthly check; weekly and biweekly employees – reflected on second check. You will see parking charges and commute incentives on your pay slip.
- Postdoc Trainees: Postdoc Trainees load funds onto their Commodore Cash account to pay for parking charges. The suggested amount per month is $60. Parking charges and commute incentives are debited and credited within the Commodore Cash account, and you will be able to see them in your account. Negative account balances will receive a warning e-mail before access to daily parking garages is turned off. An account must be paid in full before departure from Vanderbilt.
- Graduate and Professional Students: Graduate and professional students load funds onto their Commodore Cash account to pay for parking charges. The suggested amount per month is $60. Parking charges and commute incentives are debited and credited within the Commodore Cash account, and you will be able to see them in your account. Negative account balances will receive a warning e-mail before access to daily parking garages is turned off. An account must be paid in full before departure from Vanderbilt. Please note that charges and incentives are one week behind.
Please note the following:
- All community members can monitor charges and incentives through the Commute Calendar at any time. Any parking appeals will need to be resolved before the end of your pay period.
- Upon termination of employment with Vanderbilt University, a departing employee* must request in writing (an email is acceptable) a refund of any earned credit amount by contacting Human Resources within thirty (30) calendar days of the employment separation date. After thirty (30) days, all unclaimed credits shall be irrevocably waived and forfeited. *Employees include faculty, staff, postdoc scholars and non-exempt postdocs.
- Incentive awards may be subject to Federal income tax. Each participant is responsible for reporting and paying any tax due on the incentive awards. Please consult your tax advisor for guidance and more information.
Visit https://get.cbord.com/vanderbilt to load funds onto your Commodore Cash account to pay for daily parking charges. The suggested amount per month is $60. You can use a credit/debit card to add funds, and graduate and professional students can also bill their Student Account through the GET app.
No. The gate arms will be raised on the weekend (Saturday and Sunday), and participants in the program will not need to tap their ID cards to enter the garage.
No. Sustainable commute incentives cannot be earned on holidays and weekends, but you are encouraged to log those trips too to gain an accurate depiction of your commuting habits.
Since the daily parking program is at capacity, we do not encourage overnight parking to ensure everyone has equal access to the facilities. That being said, we understand unexpected situations arise and a vehicle might occasionally be left overnight. In that case, you will be charged for each day you park in the garage except Saturday and Sunday (e.g. if you tap in on a Monday and tap out on a Tuesday, you will be charged for two days; if you enter the garage on a Sunday and leave on a Wednesday, you will be charged for 3 days). Please remember that you must tap out when you exit to end your parking event (even if the gates are up). If you forget to tap out, please email firstname.lastname@example.org so that we can manually end your parking event and reactivate your card.
No. You are only charged once per day (regardless of entries in multiple garages in one day).
If you notice a parking charge on your Commute Calendar that you think is incorrect, you can appeal the parking charge. Visit the vanderbilt.luum.com website, access your Commute Calendar, and look for the specific parking charge under your Pay Period Details (underneath the Commute Calendar). Click on the envelope/mail button to the right of your charge. You will be taken to an email where you can explain the reason you are appealing the charge. The MoveVU team will follow up with you on a resolution. Any parking appeals will need to be resolved before the end of your pay period.
Commute trips should be logged daily. Note that you will not be able to log trips after your pay period ends. Parking events will automatically be logged in your Commute Calendar when you tap your Vanderbilt ID card at the card reader at the daily parking facility. If you commute another way (i.e. walk, bike, transit, carpool, vanpool), you should get in the habit of logging those trips daily to ensure accuracy and meet the deadline to log your trips before your pay period ends. Telecommuting must also be logged manually. To help you remember to log your trips, opt in to receive the commute reminder email by checking the box under Log Commute Reminders in your Commute Settings on the MoveVU Commute Hub. This optional feature will remind you to log your commute trips before your pay period closes.
There could be several reasons you experience an issue with a gate arm not raising at a daily parking facility.
- If you are not enrolled in the daily parking program, you will not be able to park in a daily parking facility. Check to make sure that you received an enrollment email from MoveVU and that you have set up your account in the MoveVU Commute Hub.
- If you are a postdoc trainee, graduate student or professional student enrolled in the program, ensure that you have adequate funds loaded on your Commodore Cash account to pay for parking.
- If you think you are experiencing a technical issue with the gates, push the call button next to the card reader to be put in contact with a representative in Vanderbilt Public Safety.
Please add more funds to your Commodore Cash account and contact email@example.com so that they can turn your card’s parking access on. Please note that it may take up to 24 hours and longer on weekends for your daily parking access to be reinstated. You can use a credit/debit card to add funds to your Commodore Cash account and students can also bill their Student Account through the GET app.
Please be aware that violation of these guidelines can result in serious vehicle damage or personal injury. In addition, violation of the guidelines may result in removal from the daily parking program.
- Only one vehicle shall proceed through the gate after tapping your ID card. You should never use your ID card to usher in two vehicles with one tap at the card reader. This can result in damage to your vehicle and/or damage to the gate.
- Wait for the gate to lift before proceeding through the gate. You will hear a beep and see a green light on the card reader recognizing your tap. The gate will lift, and you may proceed through with care.
- Never walk under an open gate. Never walk in the path of the raised gate since it may close at any time.
- Report gate malfunctions by pushing the call button at the gate. You should alert Vanderbilt staff to any parking garage issues. Staff can remotely raise gates and request technical support for malfunctions.
Vanderbilt has video at all gate locations and continues to monitor entry and exit issues. Please be mindful of these guidelines as you utilize the daily parking garages. We appreciate your cooperation in making the program a success.
The Terrace Place Garage has an EV charging station on the first floor that can be utilized by daily parking program participants only. Additional EV charging stations are located across the campus that require payment at a pay station for the parking space without an annual parking permit.
We strongly encourage those who are able to choose sustainable commutes to do so as often as they can. Walking, biking, taking transit, carpooling and vanpooling are great options to reduce your impact on the environment. If everyone on campus chose a sustainable commute or telecommuted just one day per week, we would be able to achieve our overall transportation sustainability goals. Together we can have a significant impact on reducing emissions, improving our local air quality, and reducing regional congestion. For more information on these transportation options, visit the MoveVU website.
If you carpool with one or more people, you will be able to split the parking charge equally among the people in the vehicle if they are also a Vanderbilt University community member. The person that taps their Vanderbilt ID card at the card reader (usually the driver of the vehicle) will need to go into their Commute Calendar for that day and click the people icon to the right of their parking charge noted in the upper right-hand corner of the page. The driver will be able to look up the other passengers and tag them in their carpool for the day. Once the driver has tagged the other passengers, the driver’s parking charge will be reduced. Passengers in the carpool will receive a notification to accept the carpool tag; once they do, their portion of the parking charge will show up. The people in the carpool who are tagged have the right to not accept the tag. This helps eliminate people abusing the system who may try to tag others to reduce their own parking charges.
A new MoveVU program called “Guaranteed Ride Home” provides sustainable commuters enrolled in the daily parking program with a free Lyft ride home in the event of an emergency or unforeseen circumstance. This new offering is available to faculty, staff, postdocs, graduate and professional students. Available through the MoveVU Commute Hub, the program is intended to offer eligible users the safety net and confidence they need to feel comfortable taking sustainable commute options to campus, knowing that they will be able to take a free ride home a certain number of times a year if necessary. Learn more about the program here.
Individuals who are not initially accepted into the daily parking program due to capacity constraints will be placed on a waiting list. You will be notified if you are placed on the waiting list, as well as if a space becomes available for you in the program in the future. Individuals that apply Aug. 2 or later will automatically be placed on the waiting list. We anticipate additional daily parking spots will become available as we better understand travel patterns and garage occupancy rates.
As a reminder, if you park on campus, you are required to pay for parking. The following options are available to you:
- Purchase an annual parking permit. Graduate and professional student registration starts Aug. 10; faculty, staff and postdoc registration starts Aug. 17.
- Utilize new hourly paid parking spaces in select lots and garages across campus for short-term parking needs.
The strong support received for the daily parking pilot program in 2020-21 indicated that community members are interested in more flexible options, and we are adding another facility – West Garage – into the program. We will continue to explore additional flexible options including adding more facilities to the daily parking inventory.
If you are no longer interested in the daily parking program, please contact firstname.lastname@example.org to withdraw from the program so we can include others in this option. As a reminder, if you park on campus, you are required to have a parking permit. Violations are subject to towing. Learn about your other parking options here.