Lyra Health

Lyra Health offers comprehensive EAP and mental health services to Vanderbilt faculty, staff, postdocs, and their families, including spouses and children aged 2 and older. Each household member is eligible for 12 free sessions per year.

Sign up today at https://vanderbilt.lyrahealth.com/ or call 877-804-2856

If you are currently having a life or death emergency, please call 911.

Call 877-804-2856 – reach someone 24/7 for general support.

Lyra’s Care Navigator is available to help if you have questions or need help finding care. Clinicians are also available for immediate crisis support 877-804-2856, option 2

Frequently Asked Questions

What is Lyra Health?

Lyra connects employees and their dependents to mental and emotional health care that is effective, convenient, and personalized. Using technology, proven treatments, and a network of top therapists and coaches, Lyra will match you to the right care for your needs, from short-term therapy and coaching to mental wellness tools.
How do I know if I am eligible and what does my Lyra benefit cover?
- 24/7 access to Lyra Essentials, a dedicated hub for self-care and mindfulness content.
- Access to 12 free mental health coaching or therapy sessions per individual, per calendar year.
- In addition to your 12 sessions, if you are enrolled in an Aetna health plan, you can continue seeing a Lyra provider after your company-sponsored free sessions end. Sessions are billed through your health plan.
What can Lyra help me with?

No matter what you’re dealing with, Lyra can help. With Lyra, you can quickly access a full spectrum of mental health care offerings, from self-care and well-being resources to support for life’s most difficult situations.
What’s the difference between Mental Health Coaching and therapy?

There is no one-size-fits all solution to mental health. Lyra provides different care options for different needs across the mental health spectrum.
Coaching is often most helpful for members that need support with challenges like stress, burnout, anxiety, and relationship issues. Your Lyra coach will work with you to identify challenges, get to the root of the issue, listen, and help you learn new strategies to feel better and stay on track.
Therapy is often most helpful for members dealing with clinical diagnoses or more complex or long-standing mental health challenges such as depression, PTSD, or eating disorders.
Can I find care for my child through Lyra?

Yes, Lyra offers support for children starting at age 2. You can begin by completing a brief online assessment, which will help match your child with a provider who specializes in pediatric and adolescent mental health. Lyra’s network includes therapists experienced in working with children and teens to address a variety of emotional and behavioral needs.
Will Lyra cover the cost of my current provider?

If you are currently seeing a provider and are interested in learning if your sessions could be covered under the Lyra benefit, you can invite your provider to apply to join Lyra at lyrahealth.com/apply-now. If your provider chooses to apply, Lyra will evaluate their approach to evidence-based therapy and see if they meet other criteria to become a Lyra provider.
Is the information I share confidential?

Yes, your information is treated as confidential. Lyra does not share any personally identifiable information. All data is handled in accordance with strict privacy and security standards to protect your confidentiality.
If English is not my first language, can I still access Lyra services?

Lyra has providers that speak over 60 languages.
Changing Your Language Preference FAQ

Care Options:

Care for a child or teen
Family therapy
Couples therapy
Medication consultation

Preventive Care:

Essentials – A rich library of research-based self-care resources for members, with skill-building videos, meditations, and activities to support ongoing mental health well-being.
E-Learning – On-demand interactive courses that contain short-form videos that facilitate both microlearning and in-depth training.
Small group discussions – Facilitated discussions that promotes social learning and community building in a safe place.

Specialized Care for Acute Mental Health Needs:

Therapy, medication, and collaborative care – Whether you need therapy, medication, or a combination of both, you will have access to a coordinated team of providers who specialize in treating complex needs.
Lyra Renew – Lyra’s substance use and mental health recovery program offers virtual therapy, medication to fight cravings, and confidential group sessions to support people struggling with alcohol addiction.