Instructor Support Resources
The first step to using Top Hat is creating an account, followed by a course. The entire process from start to finish should take no more than 2-3 minutes. Simply navigate to tophat.com, click the Sign-up button, and then identify that you want to create a professor’s account.
Using Top Hat in conjunction with other video and messaging tools can facilitate content delivery and assessment, if you have to teach remotely. Here are some ways you can teach remotely with Top Hat:
Holding your lectures at the same scheduled time remotely.
Cancelling live lectures and assigning material for self-paced learning.
Tests & Exams
Administering a digital test or exam remotely.
Coordinate multiple sections containing practical-based course material.
|Virtual Office Hours
Field questions from your students in a live discussion thread.
Who will help me get started using Top Hat?
- Throughout the semester, training sessions with Top Hat facilitators will be offered. Check out our Training Sessions page for dates and times.
- The Top Hat on-demand resources available in the Top Hat knowledge base has quick answers to most of the common questions about the product.
- The CFT has created a step-by-step guide to help you get started using Top hat
- The Center for Teaching provides individual consultations for faculty who want to get up and running with Top Hat. Even if you are already using Top Hat and aren’t sure how to do something with the product, feel free to contact Rhett McDaniel at the CFT for help.
I’m having technical trouble with my Top Hat account. Who can help me figure out what’s wrong.
Help Desk support is provided directly with Top Hat. you can reach Top Hat technical support for the product in the following ways:
- Call 1 (888) 663-5491
- Chat with a Top Hat help desk person between 8AM – 8PM Central time.
- Send an email to firstname.lastname@example.org for requests that are not as time-sensitive.
What if one of my students cannot participate using Top Hat because they don’t have a device?
Note that many Vanderbilt students have mobile devices (phones, tablets, laptops) they can use with Top Hat, but some students may not already own such a device. Instructors can direct such students to the Jean and Alexander Heard Library, which has both laptops and tablets available for students to check out on a short term basis.
Students enrolled in courses requiring Top Hat use who don’t have an appropriate mobile device and who have demonstrated financial need may also contact the Office of Financial Aid and Scholarships to request financial assistance in purchasing a basic tablet. Please direct such students to the Office of Student Financial Aid (email@example.com: 615-322-3591).
How do I give my TA access to my Top Hat course?
To accomplish this, your TA will need two Top Hat accounts: instructor and student. Your TA should create their STUDENT ACCOUNT using thier Vanderbilt Single Sign-on credentials following the steps outlined here.
Next they need to create a PROFESSOR ACCOUNT using an email address not associated with Vanderbilt. Go to www.tophat.com, click Signup in the top right-hand corner and choose Professor. Next, instead of choosing Vanderbilt from the institution list, the TA should choose “Other” as the institution in the account creation process.
You, as the instructor, will then add the TA as a ‘professor’ in your course. See the Adding a Professor to a Course Guide. Your TA will log on to Top Hat using the ‘professor’ credentials to access your course and add or edit course content.