Module FAQS

Students, you may find information that pertains to the online module program in this section.

FREQUENTLY ASKED QUESTIONS

I do not work with minors at Vanderbilt. Do I still have to complete Protecting Youth or the Protection of Minors Annual Renewal modules? / Do I need to complete Protection of Minors 101 again if I completed it last year? / I completed the Protection of Minors Annual Renewal last year. Do I need to complete it again? / What should I do if I received an email stating that I have not completed a module that I believe I already completed? / I completed one or more of these modules for another institution or organization. Do I need to complete it again? / Are there resources for parents? / What should I do if I do not have access to a computer? / I am currently living outside of the United States of America and cannot access the modules. / I am experiencing technical difficulties completing Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth and/or Diversity, Equity, & Inclusion for Students. What should I do? / How do I log back into Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth, or Diversity, Equity, & Inclusion? / What are the minimum system requirements for completing Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth, or Diversity, Equity, & Inclusion? / How do I enable Flash in my browser? / I have a medical condition that requires assistance accessing these modules. What should I do? / How will I know which module I need to complete?

I do not work with minors at Vanderbilt. Do I still have to complete Protecting Youth or the Protection of Minors Annual Renewal modules?

All undergraduate students and most graduate/professional school students are required to complete Protecting Youth when they enter the university. Those students who work with minors in student programs, organizations, or through employment at Vanderbilt must annually complete an educational renewal module on protecting minors.

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Do I need to complete Protection of Minors 101 or Protecting Youth again if I completed it last year?

If you completed Protection of Minors 101 before July 1, 2023, you will need to complete Protection of Minors Annual Renewal 2023-2024 to be in compliance for the 2023-2024 academic year if you are going to be in student programs, organizations, or through employment that places you in contact with minors. July 1 serves as the beginning of each year, so to be in compliance with the renewal, you will need to have completed the renewal after July 1 of each given year.

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I completed the Protection of Minors Annual Renewal last year. Do I need to complete it again?

If you completed Protection of Minors 101, the Protection of Minors Renewal, or Protecting Youth before July 1, 2023, you will need to complete Protection of Minors Annual Renewal 2023-2024 to be in compliance for the 2023-2024 academic year if you are going to be in student programs, organizations, or through employment that places you in contact with minors. July 1 serves as the beginning of each year, so to be in compliance with the renewal, you will need to have completed it after July 1 of each given year.

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What should I do if I received an email stating that I have not completed a module that I believe I already completed?
If you have received a notice about AlcoholEdu for College, be sure you have completed the “Exam” section and received at least an 85%. If you have received a notice about Protecting Youth, be sure you have completed the policy attestation at the end of the module. If you continue to experience difficulties with these or other modules, send an email to sacompliance@vanderbilt.edu and include a screenshot of your completion screen.

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I completed one or more of these modules for another institution or organization. Do I need to complete it again?

Yes, you will need to complete these modules as a function of your student status at Vanderbilt. The modules and content may vary by institution and it is important that you learn the expectations, standards, and resources that are specific to the Vanderbilt community.

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I completed one or more of these modules when I was an undergraduate at Vanderbilt and am now enrolled in graduate/professional school. Do I need to complete it again?

Yes, you will need to complete these modules as a function of your student status at Vanderbilt. The modules and content vary by population and it is important that you learn the current expectations, standards, and resources that are in place during your time as a graduate student. If you completed modules while a graduate student and are now enrolled in new or different graduate work, please email sacompliance@vanderbilt.edu to inquire about the necessity of repeating the modules.

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Are there resources for parents?
Visit https://www.vectorsolutions.com/industries/education/higher-education/resources-for-parents/ for resources on promoting healthy behaviors and addressing critical issues such as sexual assault, relationship violence, and substance abuse.

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What should I do if I do not have access to a computer?
If you are away from campus, try locating a library that offers computer and internet access. If you are on campus, you can visit the computer kiosks available in our student centers or utilize the computers and laptops available through our library systems.

Note: These modules are not fully compatible with mobile devices, so please utilize the resources outlined here or contact sacompliance@vanderbilt.edu if you need further assistance.

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I am currently living outside of the United States of America and cannot access the modules.

Please send an email to sacompliance@vanderbilt.edu stating your current location, which modules you are unable to access, and when you will arrive in the United States. Supplemental resources and/or an extension may be granted, however, you will continue to receive reminder emails until you complete the modules.

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I am experiencing technical difficulties completing Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth, Diversity, Equity, & Inclusion for Students, Vanderbilt’s Community of Honor, and/or Health and Safety Awareness at VU. What should I do?

Try the following troubleshooting options and see if the problem is resolved:

If you are attempting to complete the module on a phone or tablet, try using a laptop or desktop.
Switch browsers. Use Chrome, Firefox, or Safari.
Update your browser to the most recent version.
Update your computer, install latest updates, and restart.
Clear your cache. For information on how to do this, visit www.wikihow.com/Clear-Your-Browser’s-Cache.
If you seem stuck, your screen may be zoomed in too much causing you to miss a prompt or navigation button. To reset your zoom on a PC hit “control 0 (zero)” and on a Mac hit “command 0 (zero)”.
Close all other applications and tabs (i.e., iTunes, Facebook, YouTube, etc.)
Make sure you are in full screen mode. For Windows, press F11. On a Mac, click “View” from the browser’s menu and select “Full Screen”.
Ensure the module is in its own browser window, not within a frame of the school portal or email client.
Reboot the computer.
If you are on a wireless connection, try a wired connection.
Disable all popup blockers and 3rd party toolbars.
Try accessing from a different computer.
Try accessing the program from a different network connection (e.g., computer lab, home, town library etc.).
Try accessing at a different time of day (i.e., during your network’s off-peak internet usage hours).

If you continue to experience issues after trying the above troubleshooting options, open a support ticket with Vector technical support services.

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How do I log back into Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth,cDiversity, Equity, & Inclusion, Vanderbilt’s Community of Honor, or Health and Safety Awareness at VU?
To log back into these modules:

Go to https://vanderbilt-tn.vectorlmsedu.com/
Log in with your VUnetID and Password
If your courses still show on My Assignments, you can access the content from there.

For ALL login problems with your VUnetID or ePassword, contact the ITS Help Desk at (615) 343-9999.

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What are the minimum system requirements for completing Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth, Diversity, Equity, & Inclusion, Vanderbilt’s Community of Honor, or Health and Safety Awareness at VU?

A modern web browser and, when applicable, the Adobe Flash plus-in (usually included with the browser) are required.

Full technology specifications - CLICK HERE

RAM	1 GB+
Browsers	Courses are best supported by the latest versions of Chrome, Firefox, and Safari (preferred), or Microsoft Internet Explorer 11+
Tablets	As with all web-based products, you may find different levels of success depending on the age of your tablet and software. While we recommend the following minimum requirements, it is not possible for us to test all device models and software combinations. For this reason, we cannot guarantee a perfect experience on your particular model, and highly recommend you test the course on your device to determine if it is compatible. iOS version 9.0 or later running on iPad 2 or later (please use Safari). Android version 4.4+ (KitKat) or later Note: We do not support smartphones at this time. The courses may work on them, but we do not develop or test against them so they are not recommended.
Flash Player	Please note some browsers may require Adobe Flash for multimedia content.
Screen Resolution	Minimum resolution 1024×768 is required. 1280×1024 or higher is preferred.
Audio/Video	Sound card with either speakers or headphones.
Bandwidth	If you do not have broadband and you are using dial-up connection, you will have difficulty using our courses. Each course loads and plays videos and other media on the pages. Broadband connection (e.g. DSL, cable modem or FIOS) with 1Mbps bandwidth or better required; dial-up connections will seriously impede full functionality and viewing multimedia content. Note: Test your downstream bandwidth at websites such as http://speedof.me/
Screen Readers	Mac with Voice Over and Internet Explorer with JAWS

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I have a medical condition that requires assistance accessing these modules. What should I do?

For assistance accessing these modules due to a medical condition, please contact Student Affairs Compliance at sacompliance@vanderbilt.edu or Student Access at disabilityservices@vanderbilt.edu. If you are experiencing any issues accessing the Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth, Diversity, Equity, & Inclusion for Students modules, Vanderbilt’s Community of Honor, or Health and Safety Awareness on Campus, please open a support ticket with Vector.

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How will I know which module I need to complete?

All students will receive an email sent by SafeColleges with a subject of “Mandatory Be Smart-Be Safe Modules to Complete” with information about the module programs they have been assigned and deadlines. Please note that instructions for Sexual Assault Prevention, AlcoholEdu for College, Protecting Youth, Diversity, Equity, & Inclusion for Students, Vanderbilt’s Community of Honor, and Health and Safety Awareness at VU will be sent from @safecolleges.com. Additional information Vanderbilt’s online module program is available on the Student Accountability website.

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