Vanderbilt Telehealth by AcademicLiveCare (VTALC) is a telehealth platform that will allow you to attend behavioral and physical health appointments on a smartphone, computer, or another mobile device, free of charge.

• To take advantage of Vanderbilt Telehealth by ALC, visit academiclivecare.com and follow the below instructions:
  • Click ‘Get Connected’ on the home page and then ‘visit AcademicLiveCare’.
  • After signing up, enter Service Key ALC & use Coupon Code ALCVANDY2324 when prompted for payment. You will not be charged once you enter the Coupon Code.
  • If you need assistance signing up, please utilize the AcademicLiveCare User Guide
  • Please note there is a $40 cancellation fee for cancellations within 24 hours of a scheduled appointment or for no-shows.
• If you have any questions or run into any issues setting up your new account, you can reach Customer Service 24/7 by submitting a request using https://academiclivecare.com/request-assistance/ or calling 866-882-0343.

Vanderbilt has arranged for students to have free access to Headspace – an award-winning, research-backed digital tool for mindful living with over 1,200+ hours of themed meditations, sleep content, mindful movement exercises, and focus music. Join Headspace here! 

• “Intro to Headspace” Webinar
  • Headspace hosted a live webinar for Vanderbilt students to introduce Headspace and how you can utilize it.
  • View the webinar here. Access Passcode: #9t+Jxac
• “Put Your Mind to Bed” Webinar
  • Headspace hosted a live webinar for Vanderbilt students about healthy sleep hygiene. You can view a recording of the webinar here.

MindCheck is an emotional health tool available to students enrolled in the Student Health Insurance Plan. Measure your mindset and get immediate feedback and resources to maintain a positive outlook. You’ll also find tips, articles, and videos on a variety of topics that include: relationships, depression, fitness and nutrition, stress, substance use, and more. The MindCheck online tool asks you four simple questions so you can be aware of how you’re feeling. You’ll be matched to color and level to provide insight into your emotional health. And the MindCheck site tracks your history, so you can see how your results change over time.

Click here to get started!

My Student Support Program (My SSP) is a free, 24/7 confidential support program available to all International Students. My SSP provides free access to confidential counseling services, as well as a variety of wellbeing resources, including articles, assessments, and virtual fitness sessions. Real-time support is available by phone and live chat (no appointment needed), and students may also schedule video appointments. My SSP counselors are available who speak Spanish, Mandarin, Cantonese, French, and English. For other language preferences, students may request an appointment with a counselor who speaks their preferred language depending on availability. International students can connect with MySSP by downloading the “My SSP” app from their device’s app store, calling 1-866-743-7732 (US calls) or 001-416-380-6579 (international calls), or by visiting us.myissp.com. International calling charges will apply unless you either call via Wi-Fi or opt to “call collect” by finding the collect call service for the country in which you are located and request to make a collect call to 001-416-380-6579. My SSP will accept the collect call charges.

Please Note: The following resources are not affiliated with Vanderbilt University.

• Center for Grief and Loss 
• Compassionate Friends: Support for families after child death.
• ADEC: The Association for Death Education and Counseling (webinars and conferences)
• Full Circle Grief Center: Community of support for those who all have faced loss to some extent.
• Helping Children Deal with Grief: Offers new resources on terrorism, trauma, and children.
• Survivors of Suicide: Support helps those who have experienced the death of a loved one to suicide.
• The Center for Loss & Life Transition: Support and resources for those grieving, as well as those supporting them.
• The Recovery Village: Learn about the different ways people grieve, how people work through grief and when therapy or additional treatment is necessary.
• Seattle Widowed Young Persons’ Support Site: Offers help for those who have experienced the death of a spouse or partner.
• The Dougy Center: National Center for Grieving Children and Families.
• Losing Your Parents: Blog posts on the site detail useful books to read, along with other useful grief resources.
• Journey of Hearts: A support website for anyone who has ever experienced a loss.
• Qeepr [kee-per]: Allows you to build free interactive memorials for a loved one, while connecting you with other grieving families.
• Guide to Grieving and Bereavement: Helping Someone Who Is Grieving, and Coping with Divorce or Breakup.
• Grief in Common: LGBTQ+ grief support and resources.
• Therapy Tribe: LGBTQ+ affirmative support and resources.
• Grief Watch: Bereavement resource and memorial products, while also providing insightful content for working through personal loss.
• The Grieving Heart: For hope and support after a loss. Includes topics on grief and grieving, how to help grievers, surviving the holidays, recommended books, and many resources.
• Help Guide: Psycho-education, support, and resources for those who have lost a pet.
• Association for Pet Loss and Bereavement (APLB): Pet loss and anticipatory bereavement support groups, information, and resources.
• Leap of Love: Pet loss support.
• University of Tennessee-Knoxville Veterinary Social Work: Pet loss support, information, and resources. Pet Loss Support Hotline: 865-755-8839.