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Vanderbilt University Distance Education Complaint and Grievance Procedures

Students enrolled in distance education programs or courses offered by Vanderbilt University in states other than Tennessee should seek resolution for complaints first through Vanderbilt’s complaint procedure.

For out-of-state students using distance learning programs in National Council for State Authorization Reciprocity Agreements (NC-SARA) states, complaints related to consumer protection laws shall be filed using the Tennessee NC-SARA Portal form. For out-of-state students using distance learning programs in non NC-SARA states, students may contact the appropriate authority in their state of residence.

Additional information about the student complaint and grievance procedures for both on-campus and distance students (if applicable) may be found in each school's catalog.