HRs will: (1) Submit timely and completed paperwork (programming reports, duty logs, incident reports, AnchorLink event submissions, etc.); (2) Attend staff meetings, in-services, and other departmental engagements as appropriate; (3) Maintain open communication with Area Coordinator (AC) and Graduate Area Coordinator (GAC); (4) Assist with the opening and closing of the residence halls at the beginning and end of each semester and break periods including Health and Safety inspections; (5) Follow P-Card policies and procedures as outlined by the Office of Housing and Residential Experience (OHARE); (6) Ethically use departmental funds, programming spaces, and programming supplies to support the mission of OHARE; (7) Ensure ethical and timely usage of OHARE and Vanderbilt technologies, systems, and processes including, but not limited to, Maxient, Building Duty Report, RoomPact, and The Housing Director (THD); (8) Appropriately manages the usage of access cards and keys as outlined by the Area Coordinator, Graduate Area Coordinator, and other Professionals on Duty.

HRs will: (1) Develop a sense of community among residents through involvement and developing relationships on their floor/section; (2) Create a friendly, respectful, and inclusive environment with residents on the floor/section; (3) Establish relationships with all residents on their floor/section and demonstrate availability and approachability to residents; (4) Maintain awareness of community needs including resident’s challenges, connections and behavioral patterns; (5) Assess the interests and needs of residents through Meaningful Conversations and community development initiatives; (6) Ensure resources and opportunities from campus partners are accessible to residents; (7) Complete all requirements for their Community Development Plan; (8) Establish positive relationships and actively engages non-residential and residential faculty in the community.

HRs will (1) Provide support to residents who experience challenges which include, but not limited to, roommate conflicts, self-discovery, and personal awareness; (2) Refer students to the appropriate campus resources for assistance; (3) Confront inappropriate behavior in an objective, consistent, and respectful manner while providing rationale for policies; (4) Appropriately document policy violations in Maxient within the appropriate timeframe; (5) Conduct student follow-up in a timely manner and provide thorough notes to supervisor team.

HRs will (1) Assess the interests and needs of residents to plan and implement community events; (2) Responsible for making resources and opportunities from other offices on campus accessible to students; (3) Encourage students to get involved on campus; (4) Complete all requirements of the Community Development Plan for the residential area; (5) Input accurate programming information to AnchorLink and other area-specific systems appropriately. (6) Submits P-Card requests promptly and returns P-Card to the Program Manager within the specified timeframe.

HRs will (1) Pick up the duty phone and texts the Area Coordinator on Call (ACOD) or Graduate Area Coordinator (GACOD) by 5 PM on duty days; (2) Complete duty rounds of the building to promote the safety and security of the community as assigned; (3) Address behaviors and manages/refers issues; (4) Cover weeknight and weekend duty according to arrangements set by area; (5) Complete duty rounds of the community and submit duty logs on time; (6) Participate in Holiday Duty Rotations which includes: Thanksgiving Break, Winter Break, and Spring Break; (7) Coordinate holiday travel plans after speaking with their Area Coordinator regarding holiday duty coverage.

HRs will (1) Participate in staff meetings, training workshops, in-services, etc.; (2) Establish effective working relationships and collaborate with fellow staff members, faculty members, supervisors, and others within and beyond OHARE; (3) Serve as a team player by compromising for the good of the staff and developing positive working relationships; (4) Give and receive constructive feedback regarding job performance; (5) Take initiative to further one’s own personal and professional development.

HRs must not regularly exceed working 19 hours as an HR.  This estimation can depend on what is happening on your floor during a given week.  Undergraduate HRs cannot work any additional hours on campus. Graduate HRs can work up to nine additional hours on campus.  Student staff members should properly balance the responsibilities of this position as well as their academics.  Extra-curricular or off-campus activities should not interfere with a student staff member’s ability to complete job responsibilities. Student staff members should communicate with their supervisor if situations arise that would conflict with the completion of these duties.

HRs will (1) Exhibit a willingness to work harmoniously with others; (2) Advocate on behalf of teammates and appropriately address peer concerns; (3) Communicate team triumphs and concerns to the Area Coordinator and Graduate Area Coordinator; (4) Provide timely updates on the completion of tasks as outlined by the supervisor; (5) Provide appropriate and exceptional peer leadership by sharing skills and knowledge; and (6) Value the opinions and ideas of team members by fostering a collaborative environment.

All student staff members are expected to adhere to other duties in line with the requirements and responsibilities of their position. This also includes the OHARE Student Staff Member Expectations Agreement in addition to area-specific expectations of the Area Coordinator and Graduate Area Coordinator Supervisory Team.