2022 First-Year Early Arrivals
Mail Services processes all incoming mail and packages for students, faculty, staff, and departments. Presented below is information you need to know before mailing or shipping items to campus. If you would like to purchase items locally for move-in instead of shipping items, there is the Green Hills Mall, Walmart, Target, Bed Bath & Beyond, Vanderbilt bookstore, and other retailers near campus.
NOTE: We do not return packages until after move-in! Please disregard package notification emails that say we only hold packages for 5 days!
Special Instructions for Packages Sent to Fall 2023 First-Year Students Moving in Early before August 19th
- We recommend shipping packages for the move-in weekend via UPS Ground or FedEx Ground ONLY. Other carriers will be accepted.
- Please do not ship packages prior to Wednesday August 2nd, 2023. We do not want packages to arrive before Friday August 4th.
- Your packages will not be in the Mail Services tents at the Commons on Saturday August 19th.
- You will receive an email for each package received in your name, it will also contain the tracking number. All packages for students moving in early will be at the Station B Post Office or our Temporary location located in the Student Life Center garage.
- Packages received August 4th through your scheduled move-in will be available for pickup at The Main Post Office (Station B) or the (temporary) Student Life Center garage as soon as you get to campus. Please bring a hand truck from your dorm for easy transporting.
- Please use shipping boxes that your student will be able to carry/handle.
- We recommend insuring packages for the value of the contents. UPS and Fed Ex Ground insure each package for up to $100 and provide a tracking number for each package free of charge. Please note the tracking number for each package and bring tracking numbers to package pick-up for confirmation of delivery.
- We recommend not using Home Depot, Lowes or U-Haul boxes, as they do not hold up well! Tape excessively!
- Package all items securely and add extra protection for fragile items. Use filler for empty space in boxes to avoid breakage or causing the box to collapse. Packages should not weigh more than 50 pounds, unless one single item.
STUDENTS MUST PRESENT THEIR MOBILE CREDENTIALS/COMMODORE CARD TO CLAIM PACKAGES
How to get your assigned Vanderbilt PMB (Private Mail Box) number for shipping. Please visit our webpage www.vanderbilt.edu/mailservices on the right side of the main page click on Mail forwarding/address Information, login with your VUnet ID and password, a box will pop up with your name, and “Box Assignment” you will see a 4 digit number. This is your Vanderbilt Assigned PMB number. You do not have to put the B after the number. DO NOT MAKE ANY CHANGES IN THIS SCREEN! This is only to get your PMB number.
Using the Address Format below, the student’s full given proper name and the campus address should be clearly marked on all packages. NEVER ADDRESS PACKAGES TO A RESIDENCE HALL. Packages should be numbered (for example, 1 of 3, 2 of 3, 3 of 3, Etc) if shipping multiple packages.
PMB 35XXXX (XXXX is the Vanderbilt assigned 4 digit number)
2301 Vanderbilt Place
Nashville, TN 37235- XXXX (assigned 4 digit number)
If shippers tell you, they can’t ship to a PO Box tell them this is a private mailbox located at 2301 Vanderbilt Place. This will be their address for their entire tenure at Vanderbilt, unless they take a leave of absence, medical leave, or leave the University. We do charge a $25 fee if you study abroad to hold the mailbox.
Should you have additional questions please feel free to call the main Post Office 615-322-2934.
Normal Business Hours
Post Office Service Window: Monday–Friday, 8 a.m. to 4 p.m.
Package Window Only: Monday–Friday, 8 a.m. to 4 p. m. during the first 2 weeks
of a new semester only, 8 a.m. to 5 p.m.
Saturday, 8 a.m. to Noon, when classes are in session
Students can pick-up mail with their packages at the Station B Package window, or
at the dedicated Mail Only pick-up window also located at the Station B Package counter. Mail can be picked up M-F 8:00 a.m. to 4:00 p.m. – 8:00 a.m. to noon on Saturday.
- Mail Services accepts the Commodore Card and credit cards only.
- NEVER SEND CASH IN THE MAIL OR CAMPUS MAIL. We will not be responsible for lost cash.
- Items provided by University Mail Services:
- Insured, international, certified, registered, Express, signature and delivery confirmation services can be purchased Monday – Friday, 8 a.m. to 4 p.m.
- In order to ensure that an item reaches the right student in a timely manner, always legibly print his or her full name (not a nickname) as registered at Vanderbilt, as well as the student’s PMB mailbox number, on all mail and packages. This may require that you give extra instructions to other mailers. For example, cellular telephones often are registered in a parent’s name. If a replacement telephone is mailed by an insurer, the address might list the parent’s name instead of the student’s name, thereby delaying delivery. Finally, be sure to include the return address on the envelope. Printed mailing labels are helpful and encouraged.
- When sending packages to campus:
- If the shipper indicates that they do not deliver to a box number, indicate that the item is being shipped to a street address – 2301 Vanderbilt Place. Be sure to include the PMB mailbox # and zip+4 to identify the student. This street address and zip code are unique to the Vanderbilt Station B Post Office.
- Allow adequate time for packages to arrive after ordering or mailing.
- When trying to locate a package, please have the tracking number, carrier used (DHL, USPS, FED-EX, UPS), and other specific information about the package.
- If you have the tracking number of a package you are expecting, you can visit our website www.vanderbilt.edu/mailservices and track the package to see if it has arrived on campus.
- Campus Mailboxes Fees:
- Undergraduate students who live on campus are given a mailbox free of charge.
- Students who have off-campus privileges or study abroad will be charged for a mailbox on a per semester fee ($25.00).
- Students who study abroad are charged the per semester fee to hold the mailbox in their absence.
- Students who have off-campus privileges are charged a box fee. If you do not wish to have a mailbox on campus, you must contact Station B Post Office prior to the second week of the semester to be removed from the mailbox. Mailbox charges will not be removed after the second week of any semester.