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Tips for talking about wearing masks, physical distancing

Posted by on Sunday, August 23, 2020 in .

It can be uncomfortable to ask a fellow Commodore to put on their mask or to move 6 feet away. You may feel nervous or embarrassed to confront others—yet you feel compelled because you want to protect yourself and our community.

There are techniques that you can use to encourage compliance by others. The keys to success are to first approach someone with respect and kindness, and not make assumptions about why they are not complying. Here are some tactics or phrases you can use to encourage compliance:

  • Let people know that Public Health AmbassaDores can provide masks.
    Example: “I notice you’re not wearing a mask. Do you need one?”
    Details: There are Public Health AmbassaDores who can provide masks. To find a PHA, contact the AmbassaDore Compliance Hotline at 615-343-1352. It is good to know where your local PHA is located so you can prepare ahead of time. Contact the hotline to find out who is closest to you.
  • Tell them who you mask up for.
    Example: “Could you wear a mask when you are near me? I wear a mask to protect my family.”
  • Let people know how their choices impact you.
    Example: “I feel protected when you wear your mask. Could you put one on?”
  • Provide positive reinforcement that will also encourage others.
    Example: “I really like your mask. Where did you get it?”
  • Kindly encourage people to wear masks correctly for effective protection.
    Example: “Could you please put your mask over your nose and mouth?”
  • If a person is within 6 feet of you, back up and tell them why.
    Example: “I want to be sure I stay 6 feet from you so we both are protected.”
  • If a person continues getting too close to you or others, respectfully request distance.
    Example: “Please take a step back. I think you are too close.”

If a person ignores your concerns or becomes aggressive, leave and call the AmbassaDore Compliance Hotline at 615-343-1352.