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Symptom Monitoring: Undergraduate, Graduate and Professional Students

Posted by on Thursday, June 11, 2020 in .

Campuswide approaches to safety and the practice of physical distancing are important because individuals can be without symptoms and still be COVID-19 positive. Individuals who have been authorized to return to campus must conduct symptom monitoring every day before coming to campus or leaving their residence hall room. Daily symptom monitoring is mandatory for students coming to/living on campus (remote only students do NOT need to enter symptoms in the symptom assessment tool) and it is the individual’s responsibility to comply. It is our shared duty as a community to act responsibly. A student who does not live in Vanderbilt housing must be free of ANY symptoms related to COVID-19 to be on campus or participate in activities on campus. A student who lives on campus must be free of ANY symptoms related to COVID-19 to participate in activities on campus.

According to the CDC, symptoms may appear 2 to 14 days after exposure to the virus. These symptoms or combinations of symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

A symptom assessment tool has been created within the existing VandySafe app for daily self-monitoring. You can also access the symptom assessment tool at: http://vu.edu/symptoms. The use of this tool is mandatory for students coming to/living on campus (remote only students do NOT need to enter symptoms in the symptom assessment tool) beginning August 10 to prepare for campus arrival. In the event that symptoms are accidentally entered in the app incorrectly or a student has been cleared by student, or if you are experiencing any technical issues, please email help.backtoschool@vanderbilt.edu between the hours of 8 a.m. and 5 p.m. for assistance.

Please note that this symptom assessment tool is to determine if you meet criteria for a medical evaluation for COVID-19.  If you have an underlying medical disease or an ongoing chronic condition that has similar symptoms to COVID-19, then you do not need to record this if your symptoms are unchanged. **Please only record symptoms that are new or worsening in the daily symptom monitoring tool.**

New features of the VandySafe app include:

  • Self-Assessment Tool: Users are provided recommended actions based on answers to a series of guided questions
  • Return to Campus Plan
  • Vanderbilt University COVID-19 Updates
  • Report a Concern
  • Support Services

A student who has any new or worsening symptoms, including a fever of 100.4 degrees Fahrenheit or greater, should visit Student Health for assessment. 

If Student Health is closed and you need evaluation for COVID-19, you may call the VUMC COVID-19 hotline at (888) 312-0847 for information about after hours assessment site availability. This number is answered seven days a week from 8 am to 5 pm CT. If additional concerns or questions, the Student Health on-call provider can also be reached after hours.  

Anyone tested for COVID-19 must quarantine until testing results are back as directed by the Dean of Students office. The student is also responsible for contacting their instructors if they are in quarantine (awaiting test or had close contact) or isolation (positive test) to alert them that they will miss in-person classes and will be taking classes remotely. If the results are negative, the person may return without any formal clearance.

VandySafe Symptom Monitoring FAQ

How do I login to complete my symptom assessment?

To login to complete your daily symptom assessment, you will use your Vanderbilt email address and password. If you need to reset or change your password, visit the VUIT website for assistance.

As part of Vanderbilt’s continued efforts to keep applications and data secure, duo multi-factor authentication (MFA) is also required to access the application. You will be required to authenticate via MFA every 30 days.

The MFA application you will need to download to log in to the Daily Symptom Assessment Application is called DUO. Please follow the instructions below to download DUO.

Enroll in Duo:

  1. Go to the MFA website
  2. Under Requesting Service, click “Enroll Now”
  3. Sign in and click “Start setup”
  4. Select Mobile Phone and follow the prompts
  5. Install the Duo Mobile application on your mobile phone
  6. In your phone internet browser, click “I have Duo Mobile installed”
  • Click “Take me to Duo Mobile App”
  • You will receive a code in your DUO app – this verifies the successful installation of Duo
  1. Go back to your browser, click “Dismiss and save your preferences”

If you have any questions or need assistance, please contact the VUIT support number at 615-343-9999 or submit a help request at help.it.vanderbilt.edu.

What do I do after I log in?

Once on the main menu, Click ‘Click here to select assessment’ and click ‘Symptom Assessment’. Then, click ‘Add another assessment’.

 

I am receiving a message asking me to “Authenticate.” What do I do?

The following message appears for iPhone users when the application tries to open in Safari:

Go to settings, locate and select Safari, scroll down to Privacy & Security, and toggle off “Private Cross-Site Tracking”. This should allow you to launch the web page.

What do I do if I am experiencing issues with the app?

If you are experiencing technical issues with the application, please email help.backtoschool@vanderbilt.edu between the hours of 8 a.m. and 5 p.m. for assistance.

What if I do not have a cell phone to do the symptom assessment?

You can also access the symptom assessment by going to vu.edu/symptoms from a computer or laptop.

What if I am having issues connecting to the wireless network VUNET?

VUIT updated the wireless networks in early July. Personal smart devices, such as smart phones and tablets or other non-Vanderbilt issued devices, will need to be onboarded to the network by the user. You can onboard your devices by visiting wifi.vanderbilt.edu, clicking “I have a VUnetID,” and selecting “Connect laptop, tablet or smartphone.” It is not required to be on campus to complete this process. For more information about Vanderbilt Wi-Fi networks, visit wifi.vanderbilt.edu.

Why do I have to complete a daily symptom assessment? 

Campus-wide approaches to safety and the practice of mask wearing and physical distancing are important as individuals can be without symptoms and still be COVID-19 positive.  Individuals who have been authorized to return to campus must also conduct symptom monitoring every day before coming to campus. It is the individual’s responsibility to comply. It is our shared duty as a community to act responsibly.  All individuals must be free of ANY symptoms related to COVID-19  to be on campus or participate in activities on campus.

What should I do if I am experiencing new/worsening symptoms?

If you are an undergraduate, graduate or professional student, visit the Student Health Center for assessment.

What if I currently have symptoms from a chronic condition that are similar to COVID-19 symptoms?

This symptom assessment is to determine if you meet criteria for a medical evaluation for COVID-19. If you have an underlying medical disease or an ongoing chronic condition that has similar symptoms to COVID-19, then you do not need to record this if your symptoms are unchanged. Please only record symptoms that are new or worsening in the daily symptom monitoring tool.

What do I do if I report symptoms before arriving on campus?

Students who report symptoms before they come to campus should seek care from their healthcare provider in their own communities.

What do I do if I accidentally entered symptoms in the app that were incorrect and need the app cleared?  What if I was sick and have talked to Student Health and have been cleared?

Please email help.backtoschool@vanderbilt.edu between the hours of 8 a.m. and 5 p.m. for assistance and they will clear the app for you.