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Support Services: Students

Posted by on Monday, June 8, 2020 in .

During this time of uncertainty,Vanderbilt is committed to supporting the overall health and well-being of the entire campus community through resources that offer support, stress management and strategies for resilience across all demographics. Vanderbilt recognizes that COVID-19 has magnified disparities in a number of areas (e.g., housing, technology, finances, access) among and between various populations of students, which can lead to negative effects on personal wellbeing. 


To address this reality, we are enhancing support for our students’ health and well-being through collaboration with the Nurse Faculty Practice Division in the School of Nursing, which will provide counseling for any students who are in quarantine and isolation. We are also providing new tele-health options and additional programming through theStudent Care Network, a holistic network of wellness services and resources available toallVanderbilt students. 

The University Counseling Center provides students with access to professionals who have experience helping specific identity groups. The Provost’s Office for Inclusive Excellence, through its identity centers and identity initiatives, will also continue its commitment to fostering a safe and welcoming community that is inclusive and respectful of differences. Inclusive Excellence is launching identity initiatives this academic year to support international students as well as first-generation students. 

Parents and students with questions can call a new dedicated hotline at 615-322-4357 for any question related to the fall. Vanderbilt has expanded capacity to take these calls, and, from this line, calls will be routed to the right unit as/if needed.

Student Care Network will:

  • Provide clinical mental health and psychiatric services, well-being and academic coaching, care coordination and follow-up, and other health and wellness services
  • Provide access to counselors with expertise for specific identity groups
  • Enhance staffing and training
  • Increase tele-health/self-directed app options
  • Implement targeted programming
  • Re-formulate “drop-in” services
  • Revise collaborative follow-up models
  • Continue financial assistance
  • Support virtual community-building efforts


An updated list of the available student services and resources for both our remote student population and for those students who remain on campus is available on the Student Care Network website.


We are also offering a dedicated helpline to help answer your questions at 615-322-4357. The help line will be staffed by counselors between 8 a.m. and 5 p.m. CDT, Monday through Friday.