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COVID-19 FAQ

To address COVID-19, the respiratory illness caused by a novel coronavirus, VCFC has developed, in consultation with VUPS and others, a prevention and containment strategy specific to child care services. If you are experiencing symptoms or have exposure concerns, do not enter a child care facility. The Vanderbilt University COVID-19 website has clear guidelines on when to self-isolate and how to report: vu.edu/coronavirus. Maintaining the health and safety of our community is critical.

FAQ for Families

  • Parents will continue to observe the Well Child policies and additionally monitor children for COVID symptoms (new uncontrolled cough that causes difficulty breathing, temperature of 100 degrees or higher, sore throat, diarrhea, vomiting, or abdominal pain, new onset of severe headache especially with fever) and not bring them to program if these symptoms have been present within the past 24 hours.
  • Parents use hand sanitizer before entering the building or touching keypads.
  • Parents practice social distancing, such as when a line forms inside the lobby.
  • Parents will wear a mask or facial covering over nose and mouth on VU property.
  • Parent and children’s temperatures will be taken by a staff member before parent sign in and entering the classroom. Parents with a temperature registering 100 degrees or higher may not proceed beyond the temperature taking station; a staff member will take their child into the classroom.
  • Parents will remove their shoes or wear clean booties over their shoes before entering classrooms.
  • Staff and children will wash hands for 20 seconds with soap and water before and after eating and after toileting.
  • Families/staff will promptly report illness or COVID exposure to their site director.
  • VCFC will work with families whose exposure or symptom status changes during the day when their child is in care. It is important to remember, parents experiencing symptoms or with exposure concerns should call ahead of pick up to work with our staff on a plan that includes avoiding entering the child care center.
  • Families that fail to comply with these strategies will be disenrolled from The Acorn School.
  • If a staff, child or parent/guardian is confirmed to have COVID-19, the child care center will close immediately for deep cleaning and sanitization (approximately three days.)
  • VCFC will report this immediately to VUPS, POM, and DHS, and others as necessary.
  • Staff in close contact with the individual will be required to self-isolate for 14 days.
  • Children in close contact with the individual will not be re-admitted to the child care center for 14 days and parents are asked to monitor the child for COVID symptoms.
  • The individual who has the confirmed case will not be re-admitted to the child care center until after self-isolating for the required period per CDC guidelines. The individual additionally must be cleared by a healthcare professional.
  • Families may be offered child care at another VCFC center location, as appropriate and available, but this is not guaranteed.
  • Families that fail to comply with reporting procedures will be disenrolled from The Acorn School.
  • If a child is exposed to COVID-19 the following steps must be taken on their behalf by the parent or legal guardian. Exposure is defined as “close contact” the child having been within six feet of a person with a confirmed case of COVID for 15 minutes or more during the period when the infected individual was contagious. Final determination that your child is a close contact must be confirmed by trained contact tracing. 
  • The parent/guardian will contact Occupational Health at 615-936-0955 for assessment and directions on next steps.
    • The parent/guardian should explicitly state that the child attends group care in an early childhood program.
    • The parent/guardian should include members of the household and their ages in their report, specifically seeking guidance for siblings in the home.
  • The parent will immediately inform their Acorn Site Director that they or their child has been confirmed as a close contact exposure.
  • The individual who has the confirmed case will not be re-admitted to the program until after self-isolating for the required period per CDC guidelines. The individual must also be cleared by a healthcare professional.  Current guidelines for self-isolation are:
    •  If the individual has symptoms, isolation must be for 10 days from the onset of symptoms; in addition, the individual cannot be re-admitted until symptoms have improved and the individual has been fever-free for 24 hours without the use of fever-reducing medication.
    • If the individual does not have symptoms, isolation must be for 10 days from the positive test date.
  • The parent/guardian should consult with their child’s pediatrician.
  • Families that fail to comply with reporting procedures will be disenrolled from The Acorn School.
     
  • For Medical professionals: If contact occurs while wearing recommended personal protective equipment or PPE (e.g., gowns, gloves, NIOSH-certified disposable N95 respirator, eye protection), that contact will NOT be considered close contact for purposes of this policy. Parents are expected to change their clothes and shoes and thoroughly wash their hands, arms, face and neck after their work shift and prior to entering the child care center.
  • No. Per The Acorn School Parent Handbook page 20, “There is no tuition proration for dates of closure or child absences.”
  • VCFC will only close The Acorn Schools out of an abundance of caution to take the time necessary to implement established protocols, including cleaning and organizing the child care centers. We regret any inconvenience to working families.
  • As stated in the Parent Handbook, parents must provide thirty days written notice or the financial equivalency. Vanderbilt University families experiencing financial distress due to COVID19 including income status change may appeal – a scholarship request form will be made available, contact linda.l.wilson@vanderbilt.edu

 

Additional community resources:

  • Metro Public Health Department COVID-19 telephone hotline with nurses and other public health professionals available to answer questions, provide the latest information about COVID-19, and assist Davidson County residents with the assessment process - 615-862-7777
  • VUMC COVID-19 hotline at (888) 312-0847 for assessment
  • The flyer at this link may help individuals to understand terms: Social Distance, Quarantine, Isolation