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The Office of Student Care Coordination (OSCC) joins Vanderbilt University in strongly condemning racism and expressions of hate, bias, and discrimination in all forms. We recognize that recent violent attacks on Asians and Asian Americans, including the horrific shootings in Atlanta, GA., have deeply affected members of our Vanderbilt community. Read more about the Student Care Network’s condemnation of racism and violence, and statement of solidarity.

Student Care Coordination

The Office of Student Care Coordination, part of the Student Care Network at Vanderbilt, is the central and first point of contact for undergraduate, graduate, or professional students who may have an academic, personal, emotional, medical, and/or other concern. Students who pay the Student Health Fee are eligible for Student Care Network Services.

Student Care Coordinators individually assess each student’s needs and explore resources within Vanderbilt’s Student Care Network and/or the Nashville community to facilitate connections to the most appropriate supports. Because a successful plan may include multiple resources, Student Care Coordinators can provide continuity of care and accountability through supportive follow-up meetings with students to evaluate successes, barriers, and/or gaps in support.

It’s important to note that care coordination is not counseling or therapy. Rather, Student Care Coordinators have the opportunity to develop close helping relationships with students while coaching them toward appropriate resources, self-care, and self-advocacy.

**If you have visited the OSCC before, you do not need to complete an intake form again. Please reach out to the Student Care Coordinator you worked with previously by phone or email or contact the OSCC at the phone number or email address below to schedule a follow-up appointment. **

During your first appointment with the Office of Student Care Coordination, you and your Care Coordinator may:

  • Discuss your current needs and any challenges you may be having.

  • Develop and implement a success plan for the future.

  • Explore referrals to campus and community resources, and assist with scheduling appointments.

  • Discuss your current concerns that may be causing you distress or adversity.

  • Schedule any follow-up appointments if needed.

In an effort to meet students varying needs, the OSCC will be offering the following appointments types:

  • In-person Appointments, located in Rand Hall, Suite 305
  • Virtual Appointments, via zoom or phone

If you would like to meet with your Care Coordinator in person and on campus, please choose the In-Person option on the intake form AND select an In-Person Intake Appointment slot on the Student Portal.

If you would like to meet with your Care Coordinator by phone or zoom, please share your preference for zoom or phone on the intake form AND choose a Virtual Intake Appointment slot on the Student Portal. For all zoom appointments, the zoom link will be automatically sent to your Student Portal homepage at least 60 minutes prior to your scheduled appointment time. 

Access the Student Portal >>


Drop-In Care Coordination

For Fall 2021, the OSCC will be offering drop-in care coordination at two different locations on Wednesday afternoons. Drop-in care coordination is an informal way for students to meet with a care coordinator to learn about and navigate resources and support on-campus, off-campus and online and discuss ongoing support that may be helpful. Drop-in care coordination is first-come, first-served.

KC Potter Center, Office of LGBTQI+ Life — Wednesdays 2:00pm-4:00pm with Kristen VanDyke, LMSW

School of Engineering Office of Academic Services, Featheringill Hall, Room 104 — Wednesdays 2:00pm-4:00pm with Cassanora Lampley, Ed.D., LMFT

Additional Support Resources

At times, the OSCC may experience a high volume of student requests. We appreciate your patience as there may be a wait time for an appointment. We encourage students to consider using the following options for additional support while they are waiting for their appointment:

Student Care Network

Students also have access to a wide range of additional on-campus and community resources through the Student Care Network. The Student Care Network is a holistic network of services and resources pertaining to health and wellness available to all Vanderbilt University students. The Office of Student Care Coordination is one of the primary offices that make up the Student Care Network, along with the University Counseling Center, the Student Health Center, and the Center for Student Wellbeing.

The Office of Student Care Coordination
Rand Hall, Suite 305
(615) 343-WELL (9355)

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