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Got a new phone?

If you are new and never downloaded the digital card, please click here. Otherwise, please continue reading.

You had a phone, but now you are replacing it with a new phone or watch. You must have DUO setup on your new phone. Click here to see the instructions from VUIT for setting up a new phone to replace your old phone with DUO mobile. Once setup, please continue reading.

The card is still linked to your old phone. You need to remove it from that phone/disassociate the phone from your Google or iCloud account.

Option A. If you obtained a new phone or watch and wish to add the card back to your phone or watch, remove the card from your old phone or watch. Once removed, you may add it to the new phone or watch.
iPhone Android
  1. Open your Apple Wallet
  2. Select the Commodore Card
  3. Tap the ··· in the top right corner
  4. Tap Remove this Card
  1. Open the GET app
  2. Tap the words Mobile ID Enabled
  3. Tap Uninstall
  4. Tap Confirm
Option B. If the old phone or watch is no longer accessible, you may remove it using your iCloud or Google account.
Using your NEW iPhone iCloud (using a Computer) Google Account
  1. Tap  Settings  on your Phone
  2. Tap on your name
  3. Scroll and look for your old phone or watch. If it is still there, remove it.
  4. Once the device is removed, open GET and add your card
  1. Login to  iCloud.com  from your computer
  2. Go to  Settings
  3. Look for the  My Devices  section
  4. In the list of devices, remove whichever is your old phone
  5. Once the device is removed, open GET and add your card
  1. Login to Google
  2. Click on  Manage your Google Account
  3. Click on  Security
  4. Click on  Manage Devices
  5. Click on More Details
  6. Click Sign Out