Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
As with any type of course, whether live or remote, we can’t entirely prevent students from sharing course materials. However, we can make it more difficult for students to share materials. We can also talk to them about why sharing is inappropriate.
Using Kaltura Media for videos can help prevent sharing. Kaltura allows faculty to upload videos to their courses that are not easily downloadable by students.
It’s also important to talk to your students about the implications of sharing materials. Discuss the Family Educational Rights and Privacy Act (FERPA) and intellectual property rights. (See the question about privacy and media releases for more detail regarding FERPA and intellectual property.)
Instructors can also reference this AdvancED guide on Syllabus Design for sample language on academic integrity and copyright.