Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Windows and Mac computers, Chromebooks, and iPads (but not Android or Chrome OS tablets) are all compatible with the use of Respondus LockDown browser.
Please do not use the Brightspace Pulse app or mobile browsers to take a quiz requiring Respondus LockDown Browser.