Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The Vanderbilt University Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Namecoach is an application in Brightspace that provides a simple way to record name pronunciations for classmates and instructors to easily learn and remember. You can learn more about Namecoach at their website. When you are recording your name in Namecoach, we suggest you use Google Chrome as your browser. It has shown to be most compatible.
Updated September 2021
Recording your name
1. Go to the Name Coach Roster module in your course, located in the Content area. Note: This is only available if your instructor has added it.
2. Under your name, click on Record. If you have recorded your name before, it will say Update.
3. You’ll have three options for submitting your recording. Choose the one you are most comfortable with:
- Uploading a file – browse to your computer for an audio file you have pre-recorded
- Using your cell phone – you’ll receive an automated call from Name Coach during you can record your name
- Using the built-in web recorder – speak into your computer’s microphone to record your name
Once you have completed this step in the process, be sure to Save or Submit when you are ready. You will be able to listen to your recording at any time, and click Update if you’d like to change it.
