Employment


HIRING POLICIES

Sarratt Student Center is an equal opportunity employer providing jobs to students.  Sarratt Student Center participates in both College Work-Study Program (CWSP) and the Institutional Employment program.  Continued employment for Sarratt is not guaranteed from one semester to the next, but will be contingent on outstanding work performance.

QUALIFICATIONS FOR EMPLOYMENT

  • Applicants must be full-time undergraduate or graduate student at Vanderbilt University.
  • Applicants must be in good academic standing with Vanderbilt and maintain a  cumulative GPA of 2.5 or above during the term of their employment.
  • Applicants must present a resume and two job references with application (refer to 3rd page for more information).
  • Applicants must read and agree to listed job expectations.
  • Applicants must have previous customer service experience.
  • Applicants must have basic knowledge of the Student Center Facilities & Vanderbilt University.
  • Applicants having previous customer service, cash register, and money handling experience is a plus.

JOB DESCRIPTIONS

Sarratt Building Staff:

  • Ensure information desk area remains clean and organized.
  • To furnish customers with outstanding service by remaining alert and responsive to their requests. Customer service is the highest priority.
  • To provide information about the campus, its academic and non-academic functions and the community in general.
  • To maintain a working knowledge of each of the three Student Centers and the Vanderbilt University community.
  • Direct visitors to the proper offices situated within the respective Student Centers.
  • To update inaccurate or outdated information found at the Info Desk, either directly or through your supervisor.
  • Monitor organizational key disbursement through the collection of the proper ID and the sign in/sign out procedures.
  • Enforce and abide by all policies and procedures as they relate to the Student Centers and the University.
  • Handle phone calls in a professional manner which includes taking messages and forwarding calls to proper staff members.
  • Regularly inspect the building premises (outside and inside).
  • Oversee events in the Student Centers and insure compliance with Student Center regulations.
  • Inspect and maintain meeting rooms (prior to and at conclusion of all events).
  • Keep adequate supply inventory.
  • Be able to open building and secure it at closing.
  • Handle requests for temporary changes to event schedule and last minute needs.
  • Keep storage rooms clean, neat, and organized.
  • Set-up and test basic A/V equipment for events.
  • Remove unused A/V equipment from meeting rooms and secure in A/V room.
  • Maintain furnishing and A/V equipment in clean, good working order.
  • Read daily operations reports and implement prescribed set-ups for daily events.
  • Complete building reports.
  • Maintain equipment and furnishing of the Student Centers.
  • Follow Student Center dress code regulations.
  • Utilize excellent customer service skills and be able to provide customers outstanding service.
  • Handle security and maintenance issues.
  • Insure outstanding facility cleanliness and event services.
  • Conduct oneself in a professional manner.
  • Attend regularly scheduled meetings.

Sarratt Box Office Staff:

  • To maintain working knowledge of ticketed events available at the desk, and/or know how to look up this information.
  • Responsibility for all transactions done under employee’s register log in. This includes obtaining signatures for credit transactions and maintaining an accurate drawer for cash transactions.
  • Following procedures as it relates to movie ticket sales and taking payment before any tickets are printed through Ticketmaster.
  • Responsible for reconciling mid-day and end of day reports with accuracy.
  • Handle phone calls in a professional manner which includes taking messages and forwarding calls to proper staff members.
  • Keep adequate supply inventory.
  • Follow Student Center dress code regulations.
  • Utilize excellent customer service skills and be able to provide customers outstanding service.
  • Conduct one’s self in a professional manner.
  • Attend regularly scheduled meetings.

 

APPLICATION

 Please read the job descriptions, qualifications, and policies above before filling out the  application below.

 Sarratt Student Employment Application