The Ticketmaster outlet is on the first floor of Sarratt Student Center at the Welcome Desk. You can purchase tickets for Great Performances, concerts, and other events at the outlet. Methods of payment include cash, check, Visa, Mastercard, or your Vanderbilt Card.
Ticketmaster is open from 10:00 a.m. – 8:00 p.m. seven days a week. Please note that holiday and break hours will be posted.
The following policy applies only currently registered Vanderbilt Student Organizations and Vanderbilt Departments. Any outside client utilizing Vanderbilt Facilities are eligible for utilizing Sarratt Box Office. The policies for outside clients can be obtained by contacting the Assistant Director for Sarratt Student Center or the Box Office Manager (615-343-3361).
An Event Setup Contract must be completed at least five business days before the date tickets are requested to go on sale. It is recommended that the Event Setup Contract be completed three (3) weeks prior to the event allowing one (1) week for setup and two (2) weeks of on sale time.
A Vanderbilt University center number must be provided at the time of signing the Event Setup Contract.
Events can only be setup if they adhere to the following guidelines:
Ticket sales cannot be set up to sell t-shirts, candy, food, or other items. The box office manager reserves the right to deny the ticketing setup request.
Sarratt Box Office will transfer funds from ticket sales via internal transfer (VU center number). This transfer will take place up to four (4) weeks after the event date.
Fees associated with ticket services will be deducted from the ticket sales revenue; or in the case of minimal revenue, fees will be deducted directly from the center number provided.
The requesting Vanderbilt Student Organizations or Vanderbilt Department are responsible for the following fees:
Vanderbilt Student Organization
A $0.25 facility fee will be attached to each ticket printed with a face value. This fee will be assessed at the point of purchase and is the responsibility of the patron. For example, if the requested ticket price is $9.75, patrons will actually pay $10.00.
Large on-sales or on-sites sales may incur further charges that will be discussed with the promoter at the time of the signing of the Event Set-up Contract.