Chapter 4: Services for Students
Athletics / Black Cultural Center / University Chaplain and Affiliated Ministries / Child Care Center / Dining / Learning Center / Mail Services / Opportunity Development Center / Parking and Transportation / Student Financial Aid / Student Health Center and Other Medical Services
Advisers are informed members of the faculty who are available to counsel students about academic affairs. An advisee may "drop in" or make an appointment during normal office hours. The deans of schools also provide academic consultation and counseling through services provided by their offices or by other offices to which they may refer a student.
Vanderbilt University competes in varsity athletics at the highest level sanctioned by the NCAA (Division IA) within the nationally competitive Southeastern Conference (SEC). Vanderbilt offers intercollegiate opportunities in football, baseball, men's basketball, women's basketball, women's cross country, men's cross country, women's golf, men's golf, women's lacrosse, men's tennis, women's tennis, women's indoor track and field, women's outdoor track and field, women's soccer, men's soccer, and women's bowling.
During the 2003/2004 academic year, over 300 student-athletes competed in varsity athletics. Athletic financial support is contingent upon ability and ranges from no athletically-related aid to partial or full grant-in-aid. As reported in the 2003 NCAA Graduation Rates Report, 78% of Vanderbilt's student-athletes graduate. The University graduation rate for all students is 83%. Further information regarding the Department of Athletics can be found at the Athletic department Web site (http://www.vucommodores.com*).
See also Campus Recreation (http://www.vanderbilt.edu/CampusRecreation/*).
The Bishop Joseph Johnson Black Cultural Center provides African and African American cultural programming for the University community and promotes the retention of African-descended students. Dedicated in 1984, the Center is named after the first African American student admitted to Vanderbilt (in 1953).
The Center represents the University's efforts in promoting diversity and fostering understanding and appreciation of the diverse cultural heritages and values in our world. In this respect, the Center also serves as a clearinghouse for information relative to African and African American culture and life. Symposia, lectures, music, academic materials, and publications on the universal black experience provide a broad spectrum of activities for the University and the general public.
The University Chaplain and other ministers and professional staff affiliated with the University provide for worship, counseling, study, social action, and fellowship for individual constituencies and join in cooperative programs that minister to the University. See "Religious Holidays & Practices" in Chapter 5, and "Soliciting for Religious Activities" in the "Publicity, Promotion and Advertising" section of Chapter 3. For additional information, visit the University Chaplain and Affiliated Ministries Web site ( http://www.vanderbilt.edu/religiouslife/*).
The Vanderbilt Child Care Center operates as a service to University staff, faculty, and students. Tuition is determined by the age of the child. The Center offers both full- and part-time care. Further information is available from the Vanderbilt Child Care Center, call 322-8076 or 936-1990.
Vanderbilt Dining offers a meal-plan program (VU Meal Plans) providing students comprehensive dining options. Features include extended hours, increased locations, wide variety, a rollover account for missed meals, and bonus bucks added at the beginning of each semester. The new inclusive "Premium Plan" combines all plans: breakfast, lunch and dinner.
Freshman students living on campus are required to participate in the Lunch and Dinner Plan. The Lunch Plan is a 7-meal-per-week plan serving lunch Sunday-Friday, all-you-care-to-eat brunch on Saturday and an all-you-care-to-eat Sunday buffet. The Dinner Plan is a 7-meal-per-week plan serving dinner Sunday-Saturday. An optional Breakfast Plan is also available. Other students may purchase the Breakfast Plan, Any 8 Plan, Lunch Plan, Dinner Plan or Premium Plan by checking the selection on their housing applications or by purchasing the plans at the Vanderbilt Card Office located in Sarratt Student Center.
There are a variety of dining options conveniently located across campus. The Rand Dining Center, The Pub, Stonehenge Deli, Varsity Hill, Alpine Bagels, Grins Vegetarian Café, Engineering Café, Blair Café, and Villa Pizza, all host the VU Meal Plans. Vanderbilt Dining also operates six convenience stores including the Varsity Marketplace in Branscomb which is open 24 hours a day, seven days a week, when school is in session.
For more information on VU Meal Plans, visit http://www.vanderbilt.edu/dining/VUmealplans.*
For more information on Vanderbilt Dining, visit http://www.vanderbilt.edu/dining.*
The Vanderbilt Card serves as the student ID card. Students can use it to access debit spending accounts, enter the Dinner Plan, and gain admission to campus buildings such as residence halls, academic buildings, and the Student Recreation Center.
Entering students will be issued Vanderbilt Cards at the Vanderbilt University Card Office. Returning students who have lost their Vanderbilt Cards may obtain replacements during regular office hours upon payment of a $15 fee.
All billing on the student's account is handled through the Office of Student Accounts. Prorated refunds may be made in some cases of prolonged illness or withdrawal from the University, upon the recommendation of the student's dean.
The Learning Center helps good students become better learners. Programs and services include academic counseling, individual tutoring, course specific study halls, and learning strategies workshops. Call 3-6829 or drop by 1014 Branscomb Quadrangle for more information.
Students typically retain their campus post office boxes for the duration of their studies at Vanderbilt. However, students who leave the University for any reason other than to participate in study abroad programs or for medical reasons may not receive their mail through campus mail boxes and should submit a change of address card to the appropriate Post Office manager. Students may be assigned new mail boxes upon their return to the University.
Students, registered campus organizations, and departments may use the campus mail service without paying postage. Items to be distributed through the campus mail or placed in campus post office boxes must have four straight sides and be no smaller than a post card (3-1/2 x 5-1/2 inches) and no larger than a 9 x 12 envelope. Each item must be properly addressed and must include a return address.
Authorization for the limited distribution of unaddressed mail may be granted for the activities of governmental and other organizations that have a broad public purpose, provided the exception is not simply for the purpose of advertising an event or party. Authorization may be obtained for such things as public opinion polls and orientation activities. Groups seeking such authorization should apply five days in advance to the supervisor of the Station B Post Office.
University policy prohibits residential staff from accepting package deliveries due to the lack of storage space and concerns regarding liability. For these reasons, students must make arrangements with their shippers to hold trunks and boxes until the students are able to pick them up at the terminal, or to make arrangements to have the shippers deliver the trunks and boxes to students in their residence halls after the students have checked into the residence halls. Residents must make arrangements to meet shippers who are delivering trunks and boxes.
First-class mail is posted immediately to student boxes. Boxes, packages, or mail requiring signatures are inventoried when they arrive at Station B (the central campus post office located in Rand Hall) or Peabody (Hill Center). A claim slip is then placed in the student's mailbox to notify the student about the receipt of a priority mailing. Students may claim parcels or priority mailings at the package window Monday-Friday, 10:00 a.m. to 4:00 p.m. The package window is open 10:00 a.m.-12 noon on Saturdays. (Special move-in hours and location are listed below.) Packages must be picked up at the central pick-up station August 24-September 13, 2002. (See below for additional information about the central pick-up station, located in Lot 16, adjacent to the University Club.)
Station B offers a central pick-up during the first few weeks of the semester. From Saturday, August 21, 2004 through Friday, September 10, 2004, packages may be picked up from a trailer located at Olin Hall Terrace, 2400 Highland Ave (across from the 25th Avenue Garage).
Students must present valid student ID cards and the package notice slips obtained from their Station B or Peabody boxes to claim their packages. Hours of operation will be Monday through Saturday, from 10:00 a.m. to 4:00 p.m.
Students may use any carrier, and should insure all packages up to the value of the contents. Students should number the packages when sending more than one. Example: 1 of 4; 2 of 4; 3 of 4; and 4 of 4.
Before August 20, 2004 and after September 10, 2004, student packages will be delivered to Station B or the Peabody Mail Room. Packages will be held for fourteen days before they are returned to the sender.
Of these laws, Title VI, Title IX, Section 504 of the Rehabilitation Act, and the Americans with Disabilities Act protect students from discrimination in educational and recreational programs and activities sponsored by the University. Discrimination is prohibited by Title VI on the basis of race, color, national or ethnic origin and by Title IX on the basis of sex, which includes sexual harassment. Students with disabilities are protected by Section 504 of the Rehabilitation Act and the Americans with Disabilities Act. The ODC is the office responsible for coordinating services for students with disabilities. (See also "Vanderbilt Campus Disability Access" in Chapter 5.)
Students who feel they have been subjected to discriminatory treatment may call the Opportunity Development Center staff for additional information (including information on the student grievance procedure). For more information, visit the ODC Web site (http://www.vanderbilt.edu/odc/*).
Motor vehicles operated on campus by Vanderbilt University faculty, staff, and students must be registered annually with the Office of Traffic and Parking. Freshmen may not register or park vehicles on campus.
For information about parking regulations, visit the Office of Traffic and Parking Web site (http://www.vanderbilt.edu/traffic_parking/*).
Golf Carts. Golf carts are prohibited on campus, except when used by those departments (Alumni Events, e.g.) that must use such carts in the undertaking of their responsibilities during special events. Rare exceptions may be made by the Assistant Vice Chancellor of Housing and Residential Education in consultation with the Director of the Student Health Center and the Opportunity Development Center for students whose mobility impairment cannot be accommodated by any other device. Golf carts approved for use on campus must be registered annually with the Office of Traffic and Parking. Golf carts may not be operated on Metro streets and must yield to pedestrians on sidewalks.
Public Transportation. City buses, operated by the Metropolitan Transit Authority (MTA), serve the major arteries to the west and south of the campus (West End Avenue and Twenty-first Avenue South). All inbound bus routes converge in downtown Nashville, where connections may be made to outlying areas, shopping centers, and the Metropolitan Airport. For MTA route, fare, and schedule information, telephone 242-4433 or check the MTA schedule board on the ground floor of Rand Hall.
Emergency Number: 615-421-1911
The Vanderbilt Police Department, (615) 322-2745, is a professional law enforcement agency dedicated to the protection and security of Vanderbilt University and it's diverse community.
Each phone has an emergency button that when pressed automatically dials the VUPD Communications Center. An open line on any emergency phone will activate a priority response from an officer, meaning that an officer will be sent to check on the user of the phone even if if nothing is communicated to the dispatcher. Cooperation is essential to help maintain the integrity of the emergency phone system, which should be used only for actual or perceived emergency situations.
An emergency response can also be initiated by dialing 911 from any campus phone.Cell phone users may call 615-421-1911 to initiate an emergency response on campus. Cell phone users should dial 911 for off campus emergencies. All callers should be prepared to state their location.
Emergency phone locations are based upon recommendations from the Vanderbilt Community. A map of current emergency phone locations can be found at http://police.vanderbilt.edu/services.htm. In addition, The Parking Map (available from the Office of Traffic and Parking) and the map in The Vanderbilt Directory both show the locations of the emergency phones.
The Vanderbilt University Police Department administers the Vandy Vans escort system. The Vandy Vans escort system provides transportation to designated locations on campus. The service consists of two vans that operate from dusk to 2 a.m. (5 a.m. on Saturday and Sunday mornings).
One van makes a continuous loop around campus, taking approximately 30 minutes, and making the following ten stops: Police Headquarters, Lupton House at Branscomb Quad, 24th Avenue between Carmichael Towers East and West, Kissam Quad at Hemingway, Wesley Place Garage, Hill Student Center, North Hall, the Blair School of Music, Highland Quad at Morgan Circle, and McGugin Center.
Stops were chosen based on location, the availability of a secure waiting area, and student suggestions. Signs--freestanding or located on existing structures--identify each stop. A walking escort can be requested to walk a student from stop to the student's final destination. A van is also accessible to students with mobility impairments. Additional information about Vandy Vans can be found at http://police.vanderbilt.edu/services.htm or by calling 615-322-2558.
As a supplement to the Vandy Vans, VUPD provides walking escorts to students, faculty, and staff walking to and from any location on campus during the nighttime hours. The telephone number to call for a walking escort is 421-8888 (off campus) or 1-8888 (on campus).
Recovered property may be turned in at any time to the Police Department . Inquiries about lost items may be made by calling the Police Department Lost and Found property clerk at 343-5371, Monday through Friday, from 8:30 a.m. to 4:30 p.m.
Additional information on security measures and crime statistics for Vanderbilt is available from the Vanderbilt University Police Department, 2800 Vanderbilt Place, Nashville, TN 37212. Information is also available at http://police.vanderbilt.edu.
The Office of Student Financial Aid counsels students and parents concerning need-based financial assistance (institutional, state, and federal) available to Vanderbilt students. Eligibility for need-based assistance is determined through a needs analysis process using the Free Applications for Federal Student Aid (FAFSA) and the Collegeboard Profile. Upon the student's completion of all required financial aid application materials, this office will provide information regarding a student's eligibility and finalize assistance for the student. Grants, scholarships, student loans, parent loans, and student employment are available for eligible students and/or parents. For more information, visit the Office of Student Financial Aid Web site (http://www.vanderbilt.edu/FinancialAid/finhome.htm* ).
The services provided at the Student Health Center are designed to meet the routine primary health care needs of all degree-seeking students. Except in emergencies, students should call for appointments to minimize waiting time and avoid missing classes.
The vaccines can be obtained from a private health provider, a local health department or through the Vanderbilt Student Health Center. Waiver forms are mailed to all incoming first year undergraduate students and are available to all students at the Student Health Center or on the Student Health web site at www.vanderbilt.edu/student_health/forms.htm.* Documentation of receipt of vaccines or signed waiver forms must be submitted to the Student Health Center.
Medication and supplies ordered by Student Health physicians and practitioners can usually be provided on the premises to students at or near cost. The Health Center encourages use of the Vanderbilt Card, cash, check or student account for purchase of medication and supplies. Some routine laboratory tests are provided at minimal costs, but customary lab fees will be billed for diagnostic tests or treatment provided elsewhere, including any location in the Vanderbilt Medical Center or Vanderbilt Clinics. If a student is referred to a specialist, charges incurred are the responsibility of the student.
Charges are also made for any visits to the VUMC Emergency Department, including those made during hours when the Student Health Center is closed. Emergency Room charges may not be covered by insurance unless an accident or emergency illness is involved.
Unless Vanderbilt University Medical Center personnel are asked by the treated student not to do so, residential staff in the Office of Housing and Residential Education may be notified when a Vanderbilt University student is admitted or treated in the Vanderbilt University Hospital or Emergency Room. This practice allows the Office to provide support and assistance to students and their families.
Students who voluntarily or involuntarily withdraw from the University for medical or mental/emotional health reasons must be cleared by the Director of the Student Health Center before being permitted to re-enroll.
All degree-seeking students registered for 4 or more hours at Vanderbilt are required to have injury/illness insurance coverage acceptable to the University. The University has endorsed a student health insurance plan offered by the Koster Insurance Agency. Information about the plan is available at the Student Health Center or by calling the insurance assistant at 343-4688. A student registered for four or more credit hours is automatically enrolled in this insurance plan and will be billed unless he or she completes the online waiver process.
The annual premium is in addition to tuition. Coverage extends from a set date in August through the same August date of the following year whether the student remains in school or is away from the University. However, there is no pro rata refund included in this coverage.
This plan provides hospital, surgical, and major medical benefits. A brochure explaining the limits, exclusions, and benefits of the plan is available at registration, in the Office of Student Accounts, or at the Student Health Center.
A student who does not wish to subscribe to the insurance plan offered through the University must notify the University of injury/illness coverage acceptable to the University under another policy. Waiver of the student insurance plan does not affect eligibility for services at the Student Health Center. The online waiver process may be found at www.kosterweb.com.* To waive coverage, students should select Vanderbilt University and follow the directions.
Undergraduate Students. New students must complete the online waiver process if they do not desire the coverage provided by Koster's plan for Vanderbilt Students. The insurance charge will not be waived if the online process is not completed by August 17 for the fall semester, and by January 5 for students who are newly enrolled for the spring semester. The waiver process will remain in effect each academic year unless an acceptance card (available in the Student Accounts office) is completed and received by the Office of Student Accounts.
Graduate/Professional Students. New and returning students must complete the online waiver process each academic year if they do not desire the coverage provided by Koster's plan for Vanderbilt Students. The insurance charge will not be waived if the online process is not completed by August 17 for the fall semester, and by January 5 for students who are newly enrolled for the spring semester.
An additional premium is charged for family insurance coverage. An eligible student who wishes to provide coverage for his or her spouse, University-certified domestic partner, and/or children may secure an application form from the Student Health Center at the time of registration. Forms should be sent to Koster Insurance Agency 500 Victory Road, Quincy, MA 02171.
International students and their dependents residing in the United States are required to purchase the international student health insurance plan approved by the University and offered through the Koster Insurance Agency. Exceptions are made if the University deems coverage adequate from another source. Information and applications are provided through the International Student and Scholar Services (http://www.vanderbilt.edu/isss*).
For more information, visit the Student Health Center Web site (http://www.vanderbilt.edu/student_health* ).
Foreword | A Statement of Principles | The Honor System | Community Life | Services for Students | University Policies and Regulations | Student Conduct Code | Student Conduct System | Residential Life | Alcohol and Controlled Substances
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