An Introduction To E-Bills
To ensure the timely and smooth access of your E-Bill, please review the following information that will explain this exciting new service.
- E-Bills are a snapshot in time and do not reflect any activity (payments, credits, or adjustments) until the next billing cycle.
- E-Bill is an online presentation of your Vanderbilt student bill and uses a web-based presentation from Sallie Mae to provide a secure access to your student bill.
- Once an E-Bill is available for viewing, an e-mail notification is sent to each student’s Vanderbilt e-mail address with instructions on how to enroll in the E-Bill program. Once enrolled, the student may designate additional users, usually a parent or guardian, to enroll and also have access to their bills.
- It will remain the responsibility of the student to check for the latest E-Bill and ensure that it is paid on or before the due date.
- Each month a new bill is available, students will receive a courtesy e-mail sent to their Vanderbilt e-mail address indicating the E-Bill logon link and the availability of that month's bill. The other individuals designated by the student will also receive a similar e-mail indicating the link and the availability of the bill.
- Vanderbilt E-Billing is reliable. No more delays in receiving your bill due to processing or mailing time. Plus you can view your bill and make payments, simply and securely, from one website. Just follow the payment option links on the bill. Each time an online payment is made, you will receive a confirmation e-mail for your records. If you prefer to mail in your payment, just click the "Print Payment Coupon" button at the bottom of your E-Bill.
Access Your E-Bills After receiving an e-mail that your have an E-Bill available for viewing, you must first enroll to view your E-bill.
E-Bill Enrollment Instructions
When students have an e-bill available for viewing, the student will receive an invitation e-mail to their VANDERBILT e-mail address providing the link to enroll in E-Billing.
Once the link is accessed, you will be directed to the Main Login/New User Sign Up page. Click on New User Sign Up.
Enrollment Step 1. Read and accept the Terms and Conditions. Student enters their Name, Account ID and Date of Birth.
Enrollment Step 2. Verification of Name, Date of Birth and VANDERBILT e-mail address. Student may enter an additional e-mail address and/or telephone number.
Enrollment Step 3. Student chooses a User name and password and completes a security question.
Once enrolled the student is directed to the main HOME page which allows them to (a) view the bill, (b) pay the bill, or use the MY PROFILE tab to designate others for access to E-Bill.
INVITING OTHERS
Using the MY PROFILE tab students go to Invite Other Payer button to designate others. You will need to provide your student account ID to each designee.
Student enters the name of the designee and their e-mail and submits. The designee will receive an e-mail with an Activation ID number and the link to enroll. The designee then follows a similar three step enrollment process to have access to the student bill. Please contact your student for their account ID.
NEW ENHANCED STUDENT BILLING SERVICE
Students should receive an invoice in early July. Others may receive their first invoice in August. As soon as students have an invoice available to view, an e-mail notification will be sent to their Vanderbilt e-mail address with detailed enrollment instructions. Once they have enrolled, the student may add additional users (i.e. parent or guardian) access to invoices.
E-Bill is an online presentation of your Vanderbilt student account invoice and uses a web-based presentation from Sallie Mae to provide secure access to your billing record. In order to use this service, you must enroll at www.vanderbilt.edu/stuaccts.ebill.html.
Vanderbilt University’s E-Billing program is presented by Sallie Mae and is secure and reliable. The first of each month (except September and January) you and your designated user(s) will receive an e-mail along with the e-billing logon link; therefore, you will have no more delays in receiving your Student Accounts invoices due to mail processing time. Plus you can view your invoices and make payments simply and securely from one website. If you choose to make an online payment, you will receive a confirmation e-mail for your records. If you prefer to mail your payment, you can print the bill; return the top portion or payment coupon along with your payment to the remittance address on the invoice. Please keep in mind payments are due on the specified due date to avoid a late payment fee.
The E-Bill is updated on the last business day of each month (except September and January); therefore, daily transactions after that date will not show up on your E-Bill until the last business day of the following month.
Please be aware that paper bills will eventually be eliminated and the University will be exclusively using the e-billing system. Beginning July 2008 through April 2011 paper invoices will only be mailed for the months of July, August, November, December and April. Effective July 1, 2011, paper invoices will no longer be generated and mailed. The University will be exclusively using the E-Billing system.
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