Help with OAK

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Important Dates

May 20:
EXTENDED OUTAGE
6AM - 1PM Regularly scheduled maintenance and enhancements

June 2-3:
OAK Upgrade
Two Day outage for upgrade and enhancements

June 17:
No Maintenance Anticipated

July 15:
6AM - 10AM Regularly scheduled maintenance

August 19:
6AM - 10AM Regularly scheduled maintenance

Getting help.

Each school provides training for their members. Please contact your school for training opportunities. You can also visit the OAK Training page for video lessons and quick guides.

» For training options, visit the OAK Training page.
» For help with known issues or frequently asked questions, visit the OAK Self-Help page.

Who to contact.

Click the name of your school (in the left hand-box below) to find your support provider (displayed in the right-hand box below).

School:
{name}

Website:

{name}

Support:

{support}

Training:

{training}

Regularly Scheduled Down Time EXTENDED: Sunday, May 20 6AM-1PM

05.03.12 OAK will be down Sunday, May 20 from 6AM to 1PM for maintenance. The allotted time has been extended this month to accommodate a change necessary for the growth OAK has experienced over the years. In the event that the work is completed ahead of schedule, OAK will be made available early. Please visit the main OAK website for maintenance updates, OAK availability, and regularly scheduled maintenance dates.

Note about Regularly Scheduled Maintenance:
Though we like to have our servers up 24/7, there are times when we need to take them down to perform regular maintenance. Please note that we will reserve the third Sunday morning of each month to perform these tasks. OAK may be down between the hours of 6:00 AM and 10:00 AM the THIRD Sunday of each month. If we need to be down longer (or not at all), we will provide 2-3 week notice that will be posted on the main OAK website.
Please know that there may be times that we need to take the server down immediately in emergency situations. Information about such downtime can always be found on the main OAK website.

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