Frequently Asked Questions

If you have a question about your student at Vanderbilt and you'd like to get a quick answer, start here with our collection of the most requested areas of information. The list is alphabetized and covers the major categories that parents and families most often request. Some sources will have web links directly to the department or services; others will have phone numbers. Many sources will have both web links and phone numbers (try the web page first--many of the answers to your questions are on-line).

Academic Issues

Arts and Science Dean's Office 615-322-2844
Blair School of Music Dean's Office 615-322-7651
School of Engineering Dean's Office 615-322-2762
Peabody Dean's Office 615-322-7444
Class Scheduling Problems, call the dean's office of the school in which student is enrolled
Adviser/Advising: Call the dean's office (listed above).
Certification of Enrollment

Calendars

Directory Information

Faculty, staff, and students; Or, call 615-322-7311.

Financial Issues

Financial Aid Office: 800-288-0204
Card Office: Meal Plans 800-632-0998
Student Accounts: questions about your bill or payment 800-288-1144

Insurance

Coverage-Contact
Enrollment Certification (to prove that your student is enrolled full-time for health/auto coverage, etc.)

Student Services

Card Office
Computer Problems/Information or call 888-310-6466
Counseling Center
Dining Services
Disability Services
Greeks (Fraternities and Sororities)
Health Issues
Office of Housing and Residential Education
Station B Post Office - 615-322-2934
Security (Police)
Special Occasions for Your Student
Student Health
Student Life
Traffic/Parking

Visiting Campus

Yearbook Portraits

Yearbook Portraits are taken at the beginning of the fall semester for all undergraduates and early in the spring semester for students who are studying abroad or otherwise were not on campus in the fall. Notices are posted in The Vanderbilt Hustler (student newspaper), in the InnerVU (delivered to each residence hall room) and posted generally throughout the campus. It is the student's responsibility to make arrangements to have portraits taken each year to appear in the Commodore yearbook. Generally, yearbooks are shipped in the fall semester following the academic year. The only way for a student to receive a yearbook is to order one. For information on ordering a yearbook and portraits, please visit vanderbiltcommodore.com or call the Commodore marketing office: 615-322-3483.

Still can't find what you're looking for? Call the Parents and Family Programs Office at 615-343-7370 for more information.