Faculty, Staff, Alumni, and Visitor FAQ

The Commodore Card Office staff has compiled a list of questions received most often from faculty, staff, alumni, and other University affiliates. If your question is not answered below, or if you need further clarification, please feel free to contact us at 615-322-2273 (2-CARD on campus). We will be happy to assist you.

Most Common Commodore Card Questions:

Who can obtain a Commodore Card?

How and when can I obtain a Commodore Card?

What is a Vanderbilt debit spending account?

How can I add funds to my account?

What are my meal plan options?

How do I add meals to my Commodore Card?

What do I do if I lose my Commodore Card or if it is stolen?

Is information about my Commodore Cash kept confidential?


Who can obtain a Commodore Card?

Individuals in the following categories are permitted to obtain a Commodore Card from the Commodore Card Office:

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How and when can I obtain a Commodore Card?

The Commodore Card Office, located at 184 Sarratt Student Center, produces and distributes cards Monday through Friday, 8:30am until 4:00pm. The Commodore Card Office accepts cash, check, or Commodore Cash as payment for new or replacement cards.

University Faculty and Staff:
Bring your photo identification, such as a driver’s license or passport, to the Commodore Card Office to obtain your card (new faculty members are encouraged to bring their appointment letter). There is no charge for your first Commodore Card.

VUMC Faculty and Staff:
Bring your photo identification, such as a driver’s license or passport, to the VUMC Card Office, located at S-2311 Medical Center North, to obtain your card. There is no charge for your first Commodore Card. For more information call 936-3350.

 

Faculty and Staff spouse (or same-sex domestic partner) and dependents:
Faculty and Staff spouse (or same-sex domestic partner) and dependents:
Bring photo identification, such as a driver’s license or passport, to the Commodore Card Office to have a card made. You must be accompanied by your faculty or staff sponsor. The cost for a card is $10.00.

Alumni:
Bring photo identification, such as a driver’s license or passport, to the Commodore Card Office to have a card made. The cost for an Alumni card is $10.00.

Library patrons:
Once the Commodore Card Office receives a completed patron information sheet from the appropriate library, a card may be obtained. Library patrons must bring photo identification, such as a driver’s license or passport, to have a Commodore Card issued. The cost for a library patron card is $10.00.

Contractors, Visitors and Affiliates:
Once the Commodore Card Office receives a completed patron information sheet from the sponsoring department, a card may be obtained. The contractor, visitor or affiliate must bring photo identification, such as a driver’s license or passport, to have a Commodore Card issued. The cost for this card is $10.00.

Recreation Center Patron:
Once the Commodore Card Office receives a completed patron information sheet from the student recreation center, a card may be obtained. The Recreation Center patron must bring photo identification, such as a driver’s license or passport, to have a recreation card issued. The cost for this card is $10.00.

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What is a Vanderbilt debit spending account?

A Vanderbilt debit spending account functions in much the same way as a bank debit card. Funds are added to a debit spending account, which can be used at a number of campus locations to purchase various products and services. When a purchase is made using the Commodore Card, funds are automatically deducted from the debit account balance.

Vanderbilt offers its faculty, staff, alumni, and other University affiliates one debit spending account option:

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How can I add funds to my account?

Once a Commodore Card has been issued and a VUNet ID and password has been assigned, there are two methods for adding Commodore Cash:

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What are my meal plan options?

Vanderbilt Dining offers a meal plan for full-time University faculty and staff. Information regarding this meal plan can be viewed on the Vanderbilt Dining website.

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How do I add meals to my Commodore Card?

Using a credit card (Visa or MasterCard) simply select Add Meals from the Commodore Card Office home page and select the “Add Meals” option. Meals are available for immediate use.

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What do I do if I lose my Commodore Card or if it is stolen?

If you lose your Commodore Card or if your card has been stolen, you must report it immediately. You may report your card lost or stolen at anytime by clicking here or followwing the Lost/Stolen Card link on this site.

You may also contact the Commodore Card Office at 615-322-2273 (On-campus dial 2-CARD) between the hours of 8:30am to 4:00pm, Monday through Friday.

Commodore Cards are reissued or reactivated at the Commodore Card Office (VUMC employees must obtain their card at VUMC Card Office located at Medical Center North). For your protection, all Commodore Cards used by someone other than the cardholder may be confiscated. Unauthorized expenditures of up to $500.00 are the responsibility of the cardholder for lost or stolen Commodore Cards not reported within 24 hours. Patrons will be charged a $20.00 replacement card fee.

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Is information about my Commodore Cash kept confidential?

Yes. Vanderbilt will not release any account information to a third party. Information will only be provided to the cardholder of the debit spending account.

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Card Office
Hours of Operation:
Monday-Friday
8:30 a.m-4:00 p.m.